HR Manager (Japanese Speaker – JLPT N3 or Above) | BPO Industry

RCX Recruitment Inc.; Makati; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

A leading recruitment firm in Metro Manila is seeking an experienced HR Manager to oversee functions including recruitment, onboarding, and training. The ideal candidate will have 5–8 years of HR experience in the BPO sector and be proficient in both English and Japanese. Strong problem-solving skills and a capacity to navigate multicultural environments are necessary. This role includes the development of HR policies and ensuring compliance with labor laws while driving employee engagement.

Qualifications

• 5–8 years of relevant HR experience, preferably in the BPO industry.
• Experience in managing HR consultancy and strategic planning.
• Strong problem-solving skills and the ability to work in a multicultural environment.

Responsibilities

• Oversee and manage HR functions including recruitment, onboarding, and training.
• Develop and implement HR policies and procedures within the BPO industry.
• Support employee relations and address HR-related issues.
• Maintain compliance with labor laws and regulations.
• Conduct performance evaluations and drive employee engagement initiatives.

Skills

Proficiency in English

Proficiency in Japanese

Strong problem-solving skills

Education

Bachelor's degree in Human Resources, Business Administration, or a related field

Job description

Description

• Oversee and manage HR functions including recruitment, onboarding, and training.
• Develop and implement HR policies and procedures within the BPO industry.
• Support employee relations and address HR-related issues.
• Maintain compliance with labor laws and regulations in both English and Japanese contexts.
• Conduct performance evaluations and drive employee engagement initiatives.

Requirements

• Educational Qualifications: Bachelor's degree in Human Resources, Business Administration, or a related field.
• Experience Level: 5–8 years of relevant HR experience, preferably in the BPO industry.
• Skills and Competencies: Proficiency in English and Japanese; JLPT N2 or higher preferred.
• Responsibilities and Duties: Experience in managing HR consultancy and strategic planning.
• Qualities and Traits: Strong problem-solving skills and the ability to work in a multicultural environment.