IT & Warehouse Systems Support Specialist

DHL Supply Chain; Calabarzon; On-site; Confidential; Full time

Job summary

DHL Supply Chain is seeking an IT Infrastructure Support role to provide 1st line IT support for site systems, networks, and peripheries. You will handle incident resolution and ensure SLA adherence across Warehouse Management and Transport Management solutions.

Ideal candidates hold a CS/IT-related degree and strong analytical skills, with English and Filipino communication abilities. Multitasking and teamwork are essential for success in a dynamic logistics environment.

Qualifications

• Bachelor's degree in CS/IT/AD/CSE or related field.
• Knowledge of Systems and Network Infrastructure.
• Analytical skills required.
• Results oriented with problem-solving mindset.
• Good communication in English and Filipino.

Responsibilities

• Provide IT infrastructure and application support for assigned site, covering servers, network, and workstations.
• Support deployed IT solutions including Warehouse Management systems.
• Provide first-level IT support for IT equipment and peripherals.
• Support IT solutions like WMI, SCALE, WMOS and Transport Management System.
• Deliver IT support services per defined SLAs.

Skills

Systems & Network Infra

Analytical skills

Results oriented

Project management

Communication skills

Multitasking

Education

Bachelor's degree in CS/IT/AD/CSE

Job description

DHL Supply Chain is seeking an IT Infrastructure Support role to provide 1st line IT support for site systems, networks, and peripheries. You will handle incident resolution and ensure SLA adherence across Warehouse Management and Transport Management solutions.

Ideal candidates hold a CS/IT-related degree and strong analytical skills, with English and Filipino communication abilities. Multitasking and teamwork are essential for success in a dynamic logistics environment.