IT Technical Support

Six In One Corp.; Albay; On-site; PHP 279,000 - 390,600; Full time

Job summary

A tech support company in Albay is seeking a candidate for an on-site technical support role. The ideal applicant will have a Bachelor's degree in Computer Science or Information Technology, with no prior experience required. The role involves providing technical support to users, maintaining systems, and onboarding new employees. Strong troubleshooting skills and an excellent communication ability are essential for success in this position.

Qualifications

• Bachelor's degree in a relevant field such as Computer Science or Information Technology.
• 0–2 years of experience in IT support or relevant internships.
• Strong troubleshooting skills coupled with knowledge of operating systems.

Responsibilities

• Provide technical support and troubleshooting assistance to end-users.
• Install, configure, and maintain computer systems and networks.
• Document and track issues and resolutions in a ticketing system.

Skills

Troubleshooting skills

Knowledge of operating systems

Excellent communication skills

Customer-oriented attitude

Education

Bachelor's degree in Computer Science, Information Technology, or a related field

Job description

On-site - Albay No Exp Required Bachelor Full-time

Job Description

Description

• Provide technical support and troubleshooting assistance to end-users regarding hardware and software issues.
• Install, configure, and maintain computer systems, networks, and associated peripheral equipment.
• Document and track issues and resolutions in a ticketing system.
• Assist in the onboarding of new employees with IT setup and training.
• Monitor and maintain computer systems and networks to ensure optimal performance.

Requirements

• Educational Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience Level: 0–2 years of experience in IT support or relevant internships.
• Skills and Competencies: Strong troubleshooting skills and knowledge of operating systems.
• Qualities and Traits: Excellent communication skills and a customer-oriented attitude.
• Responsibilities and Duties: Ability to work effectively in a team environment and independently when required.
• Working Conditions: May require occasional evening or weekend shifts to provide support.