A tech support company in Albay is seeking a candidate for an on-site technical support role. The ideal applicant will have a Bachelor's degree in Computer Science or Information Technology, with no prior experience required. The role involves providing technical support to users, maintaining systems, and onboarding new employees. Strong troubleshooting skills and an excellent communication ability are essential for success in this position.
Qualifications
Bachelor's degree in a relevant field such as Computer Science or Information Technology.
0–2 years of experience in IT support or relevant internships.
Strong troubleshooting skills coupled with knowledge of operating systems.
Responsibilities
Provide technical support and troubleshooting assistance to end-users.
Install, configure, and maintain computer systems and networks.
Document and track issues and resolutions in a ticketing system.
Skills
Troubleshooting skills
Knowledge of operating systems
Excellent communication skills
Customer-oriented attitude
Education
Bachelor's degree in Computer Science, Information Technology, or a related field
Job description
A tech support company in Albay is seeking a candidate for an on-site technical support role. The ideal applicant will have a Bachelor's degree in Computer Science or Information Technology, with no prior experience required. The role involves providing technical support to users, maintaining systems, and onboarding new employees. Strong troubleshooting skills and an excellent communication ability are essential for success in this position.