IT Technical Support

Work-1 Manpower Recruitment Services; Philippines; On-site; PHP 180,000 - 240,000; Full time

Job summary

Work-1 Manpower Recruitment Services is seeking an on-site IT Support Assistant in Quezon City. No experience required; the role requires a bachelor’s degree in Computer Science or a related field.

You will provide first-level support, troubleshoot hardware and software, and assist users via phone, email, or in person. Ideal candidates hold strong problem-solving and customer service orientation, with excellent communication and attention to detail.

Qualifications

• Bachelor's degree in Computer Science or related field.
• Entry-Level (0-2 years) experience.
• Strong problem-solving skills and customer service orientation.
• Excellent communication skills and attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.

Responsibilities

• Provide first-level support and troubleshooting for hardware and software issues.
• Assist users via phone, email, or in-person in a timely manner.
• Document and track user issues and resolutions in the ticketing system.
• Install, configure, and maintain computer systems and peripherals.
• Perform regular updates and backups to ensure system integrity.

Skills

Strong problem-solving

Customer service orientation

Education

Bachelor's degree in Computer Science or related field

Job description

On-site - Quezon City No Exp Required Bachelor Full-time

Professional Development

Job Training, Professional Development

Description

• Provide first-level support and troubleshooting for hardware and software issues.
• Assist users in a timely manner via phone, email, or in-person.
• Document and track user issues and resolutions in the ticketing system.
• Install, configure, and maintain computer systems and peripherals.
• Perform regular updates and backups to ensure system integrity.

Requirements

• Educational Qualifications: Bachelor’s degree in Computer Science or a related field.
• Experience Level: Entry-Level (0-2 years).
• Skills and Competencies: Strong problem-solving skills and customer service orientation.
• Qualities and Traits: Excellent communication skills and attention to detail.
• Responsibilities and Duties: Ability to work independently and as part of a team in a fast-paced environment.