IT Technical Support

HSP Corp; Tarlac City; On-site; PHP 279,000 - 390,600; Full time

Job summary

A leading IT support firm in Tarlac City is seeking an experienced IT Support Specialist. The role involves providing technical support, troubleshooting hardware and software issues, and maintaining IT systems. Ideal candidates will have a Bachelor's degree in Computer Science or related field, and 1–3 years of relevant experience. Strong problem-solving and communication skills are essential. This position offers a full-time on-site opportunity.

Qualifications

• Bachelor’s degree in Computer Science or a related field.
• 1–3 years of relevant IT support experience.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and handle multiple tasks.

Responsibilities

• Provide technical support and troubleshooting for hardware and software issues.
• Assist users with software installations, upgrades, and configurations.
• Maintain and monitor IT systems to ensure optimal performance.
• Document and track support requests using a ticketing system.
• Collaborate with team members to resolve complex technical issues.

Skills

Problem-solving skills

Attention to detail

Communication skills

Interpersonal skills

Education

Bachelor’s degree in Computer Science or a related field

Job description

On-site - Tarlac 1-3 Yrs Exp Bachelor Full-time

Job Description

• Provide technical support and troubleshooting for hardware and software issues.
• Assist users with software installations, upgrades, and configurations.
• Maintain and monitor IT systems to ensure optimal performance.
• Document and track support requests using a ticketing system.
• Collaborate with team members to resolve complex technical issues.

Requirements

• Educational Qualifications: Bachelor’s degree in Computer Science or a related field.
• Experience Level: 1–3 years of relevant IT support experience.
• Skills and Competencies: Strong problem‑solving skills and attention to detail.
• Qualities and Traits: Excellent communication and interpersonal skills.
• Responsibilities and Duties: Ability to work under pressure and handle multiple tasks.
• Working Conditions: Availability for occasional after‑hours support as needed.

Working Location

ONE JTM BUILDING, FHRV+HRJ, MH Del Pilar St, Tarlac City, Tarlac, Philippines