IT Technical Support

Lancaster Hotel; Philippines; On-site; PHP 201,000 - 312,000; Full time

Job summary

Lancaster Hotel in Taguig, Philippines, is seeking an IT Support professional for on-site technical assistance, hardware and software troubleshooting, and routine system maintenance.

The ideal candidate holds a Bachelor's degree in Computer Science or related field, 0–2 years of IT support experience, and demonstrates strong problem-solving and excellent communication skills; capable of working independently and as part of a team.

Qualifications

• Bachelor's degree in Computer Science or a related field.
• 0–2 years of experience in IT support.
• Strong problem-solving skills.
• Excellent communication skills.
• Ability to work independently and as part of a team.
• Maintain a positive attitude while solving user problems.

Responsibilities

• Provide technical support for IT-related issues in a professional manner.
• Assist users with hardware and software problems, offering timely solutions.
• Conduct regular maintenance and updates on computer systems.
• Document and track technical issues using a helpdesk system.
• Collaborate with other IT team members to improve system performance and user experience.

Skills

Strong problem-solving

Excellent communication

Education

Bachelor's degree in Computer Science or related

Job description

On-site - Taguig No Exp Required Bachelor Contract

Job Description

Description

• Provide technical support for IT-related issues in a professional manner.
• Assist users with hardware and software problems, offering timely solutions.
• Conduct regular maintenance and updates on computer systems.
• Document and track technical issues using a helpdesk system.
• Collaborate with other IT team members to improve system performance and user experience.

Requirements

• Educational Qualifications: Bachelor's degree in Computer Science or a related field
• Experience Level: 0–2 years of experience in IT support
• Skills and Competencies: Strong problem-solving skills
• Skills and Competencies: Excellent communication skills
• Qualities and Traits: Ability to work independently and as part of a team
• Responsibilities and Duties: Maintain a positive attitude while solving user problems

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