IT Technical Support

HSP Corp; Quezon City; On-site; PHP 334,800 - 446,400; Full time

Job summary

A technology support company in Quezon City is looking for an IT Support Specialist. The role involves providing technical support for hardware and software issues, assisting with installations, and maintaining IT systems. Candidates should have a bachelor's degree in Computer Science and 1-3 years of IT support experience. Strong problem-solving and communication skills are essential. This is a full-time, on-site position.

Qualifications

• 1-3 years of relevant IT support experience.
• Ability to work under pressure.
• Handle multiple tasks effectively.

Responsibilities

• Provide technical support and troubleshooting for hardware and software issues.
• Assist users with software installations, upgrades, and configurations.
• Maintain and monitor IT systems for optimal performance.

Skills

Strong problem-solving skills

Attention to detail

Excellent communication skills

Interpersonal skills

Education

Bachelor’s degree in Computer Science or related field

Job description

On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time

Job Description

• Provide technical support and troubleshooting for hardware and software issues.
• Assist users with software installations, upgrades, and configurations.
• Maintain and monitor IT systems to ensure optimal performance.
• Document and track support requests using a ticketing system.
• Collaborate with team members to resolve complex technical issues.

Requirements

• Educational Qualifications: Bachelor’s degree in Computer Science or a related field.
• Experience Level: 1–3 years of relevant IT support experience.
• Skills and Competencies: Strong problem-solving skills and attention to detail.
• Qualities and Traits: Excellent communication and interpersonal skills.
• Responsibilities and Duties: Ability to work under pressure and handle multiple tasks.
• Working Conditions: Availability for occasional after-hours support as needed.