IT Technical Support

Work-1 Manpower Recruitment Services; Cebu City; On-site; PHP 167,400 - 279,000; Full time

Benefits offered by this job

Insurance Health & Wellness

Professional Development

Job Training

Job summary

Work-1 Manpower Recruitment Services in Cebu City is hiring a Junior IT Support on-site. You will provide first-line technical support for hardware and software, troubleshoot networks, and document requests.

Ideal for graduates with IT degree and 0-2 years' experience; willing to learn, adapt to new technologies, and work in a fast-paced environment with remote support as needed. The role offers full-time on-site work at The Link IT Park Cebu and an opportunity to grow through training and

Qualifications

• Bachelor's degree in Information Technology or related field.
• Junior (0-2 years) experience.
• Basic understanding of operating systems, network protocols, and hardware components.
• Willingness to learn and adapt to new technologies.
• Ability to work in a fast-paced environment and provide remote support as needed.

Responsibilities

• Provide first-line technical support to end-users for hardware and software issues.
• Troubleshoot and resolve technical problems related to computers, networks, and peripherals.
• Document and track support requests in the ticketing system.
• Assist in maintaining IT inventory and ensuring all equipment is up-to-date.
• Collaborate with other IT staff for escalated issues and solutions.

Skills

IT basics

Education

Bachelor's degree in Information Technology

Job description

On-site - Cebu No Exp Required Bachelor Full-time

Job Description

Government Mandated Benefits

Insurance Health & Wellness

Professional Development

Job Training, Professional Development

Description

• Provide first-line technical support to end-users for hardware and software issues.
• Troubleshoot and resolve technical problems related to computers, networks, and peripherals.
• Document and track support requests in the ticketing system.
• Assist in maintaining IT inventory and ensuring all equipment is up-to-date.
• Collaborate with other IT staff for escalated issues and solutions.

Requirements

• Educational Qualifications: Bachelor's degree in Information Technology or a related field.
• Experience Level: Junior (0-2 years).
• Skills and Competencies: Basic understanding of operating systems, network protocols, and hardware components.
• Qualities and Traits: Strong problem-solving skills and the ability to work under pressure.
• Responsibilities and Duties: Willingness to learn and adapt to new technologies.
• Working Conditions: Ability to work in a fast-paced environment and provide remote support as needed.

Working Location

The Link. Cebu IT Park, Jose Maria del Mar Ave, Brgy Apas, Cebu City, 6000 Cebu, Philippines