IT Technical Support

Radiant Global HD Inc.; Quezon City; On-site; PHP 267,840 - 401,760; Full time

Job summary

Radiant Global HD Inc. is seeking an entry-level onsite IT Support Specialist in Quezon City to provide technical assistance to clients and colleagues via phone, email, and in-person.

You will diagnose hardware and software issues, install and maintain computer systems and printers, assist with user accounts, and document support requests for future reference. Standard office hours apply with potential flexibility based on demand.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Entry-level: 0-2 years experience.
• Basic understanding of computer hardware and software.
• Strong communication and interpersonal skills.
• Problem-solving mindset and willingness to learn.

Responsibilities

• Provide technical support to clients and colleagues via phone, email, and in-person.
• Diagnose and troubleshoot hardware and software issues efficiently.
• Install, configure, and maintain computer systems and printers.
• Assist in the setup and management of user accounts and permissions.
• Document and track support requests and solutions for future reference.

Skills

Hardware basics

Software basics

Communication skills

Interpersonal skills

Education

Bachelor's degree in Computer Science or IT

Job description

On-site - Quezon City No Exp Required Bachelor Full-time

Job Description

Description

• Provide technical support to clients and colleagues via phone, email, and in-person.
• Diagnose and troubleshoot hardware and software issues efficiently.
• Install, configure, and maintain computer systems and printers.
• Assist in the setup and management of user accounts and permissions.
• Document and track support requests and solutions for future reference.

Requirements

• Educational Qualifications:Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience Level:Entry-level: 0-2 years.
• Skills and Competencies:Basic understanding of computer hardware and software.
• Skills and Competencies:Strong communication and interpersonal skills.
• Qualities and Traits:Problem-solving mindset and willingness to learn.
• Working Conditions:Standard office hours with potential flexibility needed based on support demands.