IT Support Specialist: Remote & On-Site Tech Help

Ubiquity Global Services, Inc.; Laguna; On-site; PHP 334,800 - 558,000; Full time

Benefits offered by this job

Career development programs

People-first culture

Job summary

Ubiquity Global Services, Inc. in Laguna, Philippines is hiring an IT Support Associate to provide user-facing support for both hardware and software issues. This position involves handling IT tasks, supporting engineering teams, and collaborating with various internal departments.

The ideal candidate has a degree in Computer Science or Systems Engineering and 0 to 4 years of relevant experience. Strong problem-solving skills and effective communication are essential. Join our community focused on career growth and be part of a culture that values your contributions.

Qualifications

• 0 to 4 years of experience in a similar role providing technical support.
• Intermediate to Advanced English for coordination.
• Capacity to move and lift heavy equipment as required.

Responsibilities

• Handle basic and routine IT support tasks.
• Diagnose and troubleshoot technical issues reported.
• Provide first-level support on software and hardware.
• Collaborate with various internal teams.

Skills

Technical support

Problem-solving

Effective communication

Attention to detail

Education

Degree in Computer Science or Systems Engineering

Job description

Ubiquity Global Services, Inc. in Laguna, Philippines is hiring an IT Support Associate to provide user-facing support for both hardware and software issues. This position involves handling IT tasks, supporting engineering teams, and collaborating with various internal departments.

The ideal candidate has a degree in Computer Science or Systems Engineering and 0 to 4 years of relevant experience. Strong problem-solving skills and effective communication are essential. Join our community focused on career growth and be part of a culture that values your contributions.