IT Support Technician: Resolve Hardware, Software & Network Issues

Kabraso Multi-Purpose Cooperative Davao; Davao del Sur; On-site; PHP 279,000 - 390,600; Full time

Job summary

A cooperative organization in the Philippines is seeking an IT Support Staff member responsible for providing technical assistance and support to end-users. The ideal candidate should possess a Bachelor's degree in Information Technology and have 1–2 years of experience in IT support. Proficiency in troubleshooting hardware and software issues is essential, along with strong interpersonal skills. The role requires onsite work with potential overtime.

Qualifications

• 1–2 years of experience in IT support or helpdesk roles.
• Proficient in troubleshooting hardware and software issues.
• Certifications (CompTIA A+, Microsoft, Cisco) are a plus.

Responsibilities

• Provide technical assistance and support to end-users.
• Troubleshoot hardware and software issues.
• Document technical issues and manage support tickets.

Skills

Troubleshooting hardware issues

Troubleshooting software issues

Basic networking knowledge

Analytical skills

Interpersonal skills

Education

Bachelor's degree in IT or related field

Tools

Windows OS

Microsoft Office

Remote desktop tools

Job description

A cooperative organization in the Philippines is seeking an IT Support Staff member responsible for providing technical assistance and support to end-users. The ideal candidate should possess a Bachelor's degree in Information Technology and have 1–2 years of experience in IT support. Proficiency in troubleshooting hardware and software issues is essential, along with strong interpersonal skills. The role requires onsite work with potential overtime.