Onsite IT Support Specialist – Hardware Networking

Icarus Fast One; Quezon City; On-site; PHP 279,000 - 390,600; Full time

Job summary

A technology solutions provider in Quezon City is seeking an IT Technical Support Staff to assist users and manage hardware, software, and network issues. The role requires 1-3 years of experience in IT support, proficiency in troubleshooting technical issues, and strong communication skills. Candidates should have a Bachelor's Degree in Information Technology or a related field, and be prepared for on-site support. This full-time position offers the opportunity to work in a dynamic environment.

Qualifications

• 1–3 years of experience in IT support or technical troubleshooting.
• Proficient in diagnosing and resolving issues related to hardware, software, and networks.
• Knowledge of network management and security protocols.

Responsibilities

• Provide first-level support and escalate complex issues to senior IT staff.
• Install, configure, and maintain IT equipment.
• Monitor network and system performance.
• Ensure antivirus software and security patches are current.

Skills

Troubleshooting hardware issues

Resolving software problems

Network management

Strong communication skills

Attention to detail

Education

Bachelor’s Degree in Information Technology or related field

Job description

A technology solutions provider in Quezon City is seeking an IT Technical Support Staff to assist users and manage hardware, software, and network issues. The role requires 1-3 years of experience in IT support, proficiency in troubleshooting technical issues, and strong communication skills. Candidates should have a Bachelor's Degree in Information Technology or a related field, and be prepared for on-site support. This full-time position offers the opportunity to work in a dynamic environment.