IT Support Management

UNIJOBS INTERNATIONAL MANPOWER SERVICES CORPORATION; Cebu City; On-site; PHP 240,000 - 360,000; Full time

Job summary

UNIJOBS INTERNATIONAL MANPOWER SERVICES CORPORATION is looking for an IT Support Management Specialist to provide frontline technical assistance while overseeing company IT equipment and assets. The role emphasizes tracking hardware/software and ensuring resources are properly maintained.

You will handle asset issuance, inventory, setups for new hires, and coordination with vendors. The position requires 1–2 years IT support experience and strong documentation skills.

Qualifications

• Bachelor's degree in IT, CS, or related field.
• 1–2 years IT support or similar experience.
• Knowledge of hardware, software, networking, and troubleshooting.
• Strong organizational and documentation skills.
• Good problem-solving and communication abilities.

Responsibilities

• Provide first-level technical support for hardware, software, network, and system issues.
• Troubleshoot and resolve IT problems promptly and efficiently.
• Install, configure, and maintain computers, printers, and IT equipment.
• Manage issuance, return, transfer, and replacement of IT assets.
• Maintain accurate IT asset inventory and records.
• Monitor condition, location, assignment, and status of company IT equipment.
• Conduct regular physical inventory and asset audits.
• Prepare IT asset accountability forms and documentation.
• Coordinate with vendors and service providers for repairs and purchases.
• Assist in setup and configuration of devices for new hires and employees.

Skills

Troubleshooting

Networking

Documentation

Communication

Independent Work

Education

Bachelor's degree in Information Technology, Computer Science, or a related field

Job description

We are looking for an IT Support Management Specialist who will provide technical assistance to employees while managing and maintaining the company's IT equipment and assets. The role will ensure that hardware, software, and other IT resources are properly tracked, maintained, and utilized.

Key responsibilities

• Provide first-level technical support for hardware, software, network, and system-related concerns
• Troubleshoot and resolve IT issues promptly and efficiently
• Install, configure, and maintain computers, laptops, printers, and other IT equipment
• Manage the issuance, return, transfer, and replacement of company IT assets
• Maintain an accurate and updated IT asset inventory and records
• Monitor the condition, location, assignment, and status of company-owned IT equipment
• Conduct regular physical inventory and asset audits
• Prepare and maintain IT asset accountability forms and documentation
• Coordinate with vendors and service providers for repairs, replacements, and IT-related purchases
• Assist in the setup and configuration of devices for new hires and employees

About you

• Bachelor's degree in Information Technology, Computer Science, or a related field
• At least 1–2 years of experience in IT Support or a similar role
• Knowledge of computer hardware, software installation, networking, and troubleshooting
• Good organizational and documentation skills
• Strong problem-solving and communication skills
• Ability to work independently and handle multiple IT concerns efficiently

Your application will include the following questions:

• Which of the following statements best describes your right to work in the Philippines?
• How many years' experience do you have in an Information Technology Support Role?
• Which of the following types of qualifications do you have?
• Do you have Computer Troubleshooting experience?
• Do you have professional experience troubleshooting and repairing hardware issues on PC and laptop?