IT SUPPORT SPECIALIST

AGRICH AGRICULTURAL DEVELOPMENT INC.; Davao City; On-site; PHP 180,000 - 240,000; Full time

Job summary

AGRICH AGRICULTURAL DEVELOPMENT INC. in Davao City seeks an IT Support Specialist. Graduate in IT, CS, or CE with 1–2 years in IT/technical support; strong hardware, software, networking, and troubleshooting knowledge.

You will install and maintain computer systems, printers, and network gear; assist employees with access and software; monitor IT operations and ensure data security. The role requires independent work, good communication, and willingness to work flexible hours; you will

Qualifications

• Graduate in IT, CS, CE or related field.
• 1–2 years of IT/technical support experience.
• Knowledge of hardware, software, networking, and troubleshooting.
• Familiar with operating systems, printers, internet connectivity, and basic server management.
• Strong analytical and problem-solving skills.
• Good communication and interpersonal skills.
• Ability to work independently with minimal supervision.
• Willing to work flexible hours when needed.
• Honest, reliable, and detail-oriented.

Responsibilities

• Provide technical support for computer hardware, software, and network-related concerns.
• Install, configure, and maintain computer systems, printers, and IT equipment.
• Troubleshoot and resolve technical issues in a timely manner.
• Monitor and maintain the company's network and IT systems.
• Assist employees with system access, email setup, and software usage.
• Perform regular system updates, backups, and preventive maintenance.
• Coordinate with third-party vendors for major technical concerns and repairs.
• Maintain inventory of IT equipment and software licenses.
• Ensure data security and proper handling of confidential information.
• Document technical issues, repairs, and maintenance activities.
• Support the setup of meetings, presentations, and audiovisual equipment when needed.
• Perform other IT-related duties assigned by management.

Skills

IT support

Networking

Troubleshooting

Hardware knowledge

Software knowledge

Printer setup

Server management

Communication

Independent work

Flex hours

Detail oriented

Education

Information Technology / Computer Science / Computer Engineering degree

Job description

Job Requirements

• Graduate of Information Technology, Computer Science, Computer Engineering, or any related course

• With at least 1-2 years of experience in IT support or technical support role

• Knowledgeable in computer hardware, software, networking, and troubleshooting

• Familiar with operating systems, printers, internet connectivity, and basic server management

• Strong analytical and problem-solving skills

• Good communication and interpersonal skills

• Ability to work independently and under minimal supervision

• Willing to work flexible hours when needed

• Honest, reliable, and detail-oriented

Job Responsibilities

• Provide technical support for computer hardware, software, internet, and network-related concerns

• Install, configure, and maintain computer systems, printers, and other IT equipment

• Troubleshoot and resolve technical issues in a timely manner

• Monitor and maintain the company's network and IT systems

• Assist employees with system access, email setup, and software usage

• Perform regular system updates, backups, and preventive maintenance

• Coordinate with third-party vendors for major technical concerns and repairs

• Maintain inventory of IT equipment and software licenses

• Ensure data security and proper handling of confidential information

• Document technical issues, repairs, and maintenance activities

• Support the setup of meetings, presentations, and audiovisual equipment when needed

• Perform other IT-related duties assigned by management