IT Support & Asset

UNIJOBS INTERNATIONAL MANPOWER; Cebu City; On-site; PHP 223,000 - 446,000; Full time

Job summary

UNIJOBS INTERNATIONAL MANPOWER is seeking an IT Support Management Specialist in Cebu City. The role provides technical assistance to employees while managing and maintaining company IT equipment and assets.

You will track, maintain, and utilize hardware, software, and IT resources. Responsibilities include first-level support for hardware, software, network, and systems, asset issuance/return, inventory, and coordination with vendors for repairs and purchases.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field.
• 1–2 years of IT Support or similar role.
• Knowledge of computer hardware and software installation, networking, and troubleshooting.

Responsibilities

• Provide first-level technical support for hardware, software, network, and system-related concerns.
• Troubleshoot and resolve IT issues promptly and efficiently.
• Install, configure, and maintain computers, laptops, printers, and other IT equipment.
• Manage issuance, return, transfer, and replacement of company IT assets.
• Maintain an accurate IT asset inventory and records.
• Monitor the condition, location, assignment, and status of company-owned IT equipment.
• Conduct regular physical inventory and asset audits.
• Coordinate with vendors for repairs, replacements, and IT-related purchases.
• Assist in setup and configuration of devices for new hires and employees.

Skills

Hardware knowledge

Software installation

Networking

Troubleshooting

Documentation

Communication

Independent work

Education

Bachelor's degree in IT/CS

Job description

We are looking for an IT Support Management Specialist who will provide technical assistance to employees while managing and maintaining the company's IT equipment and assets. The role will ensure that hardware, software, and other IT resources are properly tracked, maintained, and utilized.

Key responsibilities

Provide first-level technical support for hardware, software, network, and system-related concerns

Troubleshoot and resolve IT issues promptly and efficiently

Install, configure, and maintain computers, laptops, printers, and other IT equipment

Manage the issuance, return, transfer, and replacement of company IT assets

Maintain an accurate and updated IT asset inventory and records

Monitor the condition, location, assignment, and status of company-owned IT equipment

Conduct regular physical inventory and asset audits

Prepare and maintain IT asset accountability forms and documentation

Coordinate with vendors and service providers for repairs, replacements, and IT-related purchases

Assist in the setup and configuration of devices for new hires and employees

About you

Bachelor's degree in Information Technology, Computer Science, or a related field

At least 1–2 years of experience in IT Support or a similar role

Knowledge of computer hardware, software installation, networking, and troubleshooting

Good organizational and documentation skills

Strong problem-solving and communication skills

Ability to work independently and handle multiple IT concerns efficiently