IT Support

Phil-Data Business Systems, Inc.; Panglao; On-site; PHP 223,000 - 446,000; Full time

Job summary

Phil-Data Business Systems, Inc. is seeking an IT Support professional to diagnose, repair, and maintain hardware, software, and network-related issues.

The role focuses on Windows desktop operating systems and servers, with responsibilities including software installation, peripheral driver configuration, virus scanning, and hardware diagnostics. Ideal candidates will coordinate warranty claims, repairs, and maintenance with vendors, ensuring uptime and optimal performance.

Responsibilities

• Technical support for Windows desktop operating system and servers
• Network Client connectivity Windows platform
• Software installation or re-installation (licensed software only and Client's standard software)
• Configuration of software drivers of peripheral items
• Virus Scanning and removal
• Basic diagnostics and troubleshooting of hardware defects
• Restoration of files from Backup System when necessary
• Replacement of defective parts
• Coordinate warranty claims, repair, or replacement for those units still under warranty with other suppliers
• Coordinate and schedule maintenance activities with the appropriate vendor maintenance provider and end-user

Job description

About the role

IT Support is responsible for diagnosing, repairing, maintenance, troubleshooting of hardware, software and network-related problems and checking of equipment upgrades.

Key responsibilities

• Technical support with regards to Windows desktop operating system and servers
• Network Client connectivity Windows platform
• Software installation or re-installation (licensed software only and Client's standard software)
• Configuration of software drivers of peripheral items
• Virus Scanning and removal
• Basic diagnostics and troubleshooting of hardware defects
• Restoration of files from Backup System when necessary
• Replacement of defective parts
• Coordinate warranty claims, repair, or replacement for those units still under warranty with other suppliers
• Coordinate and schedule maintenance activities with the appropriate vendor maintenance provider and end-user

Phil-Data Business Systems, Inc. is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace where all qualified applicants receive fair consideration for employment.

All employment decisions—including recruitment, hiring, placement, promotion, compensation, training, and career development—are based on qualifications, skills, experience, performance, and business requirements. We provide equal employment opportunities without discrimination and in accordance with applicable Philippine labor laws.