IT Support

Huaxun Technology Co.; Pasay; On-site; PHP 279,000 - 390,600; Full time

Job summary

A leading tech support company in Metro Manila is seeking a Technical Support Specialist to provide first-level support for hardware and software issues. Candidates must have over a year of experience, be fluent in English, and reside near Pasay. This role includes installation and maintenance of systems, ensuring minimal downtime and effective customer assistance.

Qualifications

• More than 1 year experience in technical support.
• Ability to work under shifting schedules.
• Proximity to Pasay/Parañaque is required.

Responsibilities

• Provide first-level technical support for hardware, software, network, and system issues.
• Install, configure, and maintain computers and software applications.
• Monitor and maintain computer systems and networks.

Skills

Technical support

Problem-solving

Fluent English

Job description

Responsibilities

• Provide first-level technical support for hardware, software, network, and system issues (in-person, phone, or remote).
• Install, configure, and maintain computers, printers, operating systems, and software applications.
• Diagnose and resolve problems related to desktops, laptops, mobile devices, and peripherals.
• Monitor and maintain computer systems and networks, ensuring minimal downtime.

Qualifications

• More than 1 year experience
• Fluent in English
• Live near Pasay/Parañaque
• Can work shifting schedule
• Can speak English fluently