IT Specialist - Store Support (Central Square) (Seasonal)

Robinsons Supermarket Corporation; Makati; On-site; PHP 390,600 - 613,800; Full time

Job summary

Robinsons Supermarket Corporation IT Specialist - Store Support (Seasonal) in Makati provides on-site and remote assistance for store and DC operations. You will install hardware and software, maintain networks, and ensure proper sales file handling for posting.

Requires a bachelor’s degree in IT/CS/CE and at least 1 year of relevant experience; POS support is a plus. Willing to travel for store coverage nationwide and work in a fast-paced retail environment.

Qualifications

• Bachelor’s degree in IT/CS/CE or related field.
• At least 1 year of hardware and network troubleshooting experience; POS support is a plus.
• Ability to explain technical concepts clearly to end users.
• Willing to perform field work across stores nationwide.

Responsibilities

• Analyzes and resolves application, hardware, and network concerns within service levels.
• Provides on-site support for store activities including inventory/counts and POS setups.
• Evaluates IT assets and recommends upgrades or replacements.
• Installs and configures standard hardware and software for stores and DCs.
• Ensures correct store sales files for posting when issues occur.
• Performs regular system and network maintenance to improve performance.

Skills

Troubleshooting

Hardware maintenance

Network installations

Technical communication

Education

Bachelor's degree in IT/CS/CE

Job description

IT Specialist - Store Support (Central Square) (Seasonal)

Robinsons Supermarket Corporation

Negotiable

On-site - Makati 1-3 Yrs Exp Bachelor Temp

Job Description

Government Mandated Benefits

Insurance Health & Wellness

Life Insurance

Read More

Job Summary

Responsible for providing on-site or remote assistance and support for diverse application, hardware, and network concerns encountered by the store and distribution center (DC) operations team.

Job Description

• Analyzes and resolves application, hardware, and network concerns within the expected service levels and endorses out of scope concerns to the appropriate resolving team.
• Delivers on-site assistance and support for various store activities such as inventory counting and offsite selling, ensuring that the proper hardware and system configurations are provided.
• Conducts comprehensive assessments of IT assets, identifying outdated or malfunctioning units and providing recommendations for upgrades or replacements.
• Installs and configures the standard hardware and software applications for the stores and distribution centers, ensuring optimal system performance.
• Provides the correct store sales file to the sales processing team in cases of failed posting due to corrupted or missing files.
• Conducts regular system and network maintenance activities, proactively recommending solutions to enhance overall system output and performance.

Job Qualifications

• Possesses a bachelor’s degree in a relevant field such as Information Technology, Computer Science, Computer Engineering, or any other related discipline.
• Preferably with at least 1 year of experience in troubleshooting and maintenance of hardware and network installations. With POS Support experience is an advantage
• Can explain technical concepts in a clear and understandable manner to end users.
• Willing to do field work in different stores across the country.

Hardware Maintenance Software Maintenance Network Installations

Kirstine Abby Mendoza

HR Officer Robinsons Supermarket Corporation