IT Specialist — Field & Remote Store Support (POS/Network)

Robinsons Supermarket; Metro Manila; Hybrid; PHP 334,800 - 669,600; Full time

Job summary

Robinsons Supermarket is seeking an IT Support Specialist to provide on-site and remote assistance for store and distribution center IT issues. The role covers applications, hardware, and network concerns, ensuring proper configurations and timely support.

Responsibilities include field work across branches nationwide, hardware/software installations, routine maintenance, and proactive system improvements. A bachelor's degree in IT/CS/CE and 1 year of relevant experience are preferred, with POS

Qualifications

• Bachelor's degree in IT/CS/CE or related field.
• At least 1 year of troubleshooting hardware and network issues.
• Experience with POS support is an advantage.
• Ability to explain technical concepts clearly to end users.

Responsibilities

• Provide on-site or remote assistance for application, hardware, and network concerns.
• Deliver on-site support for store activities and ensure proper hardware/configurations.
• Assess IT assets and recommend upgrades or replacements.
• Install and configure standard hardware and software for stores/DCs.
• Provide correct store sales files to the sales processing team when posting fails.
• Perform regular system and network maintenance and suggest improvements.

Skills

Troubleshooting

Hardware maintenance

Network maintenance

Education

Bachelor's degree in IT/CS/CE

Job description

Robinsons Supermarket is seeking an IT Support Specialist to provide on-site and remote assistance for store and distribution center IT issues. The role covers applications, hardware, and network concerns, ensuring proper configurations and timely support.

Responsibilities include field work across branches nationwide, hardware/software installations, routine maintenance, and proactive system improvements. A bachelor's degree in IT/CS/CE and 1 year of relevant experience are preferred, with POS