IT Service Desk Specialist — Fast User Support (Up to 45K)

Recruitify_HR; Quezon City; Presencial; PHP 457.002 - 547.398; Jornada completa

Descripción de la vacante

A recruitment agency is seeking a Tech Support professional in Metro Manila, Quezon City. The ideal candidate will provide first-line IT support, manage service requests, and assist users with software and hardware. A bachelor's degree in Computer Science or IT is required, along with at least 3 years of experience in IT support roles. The role offers a competitive package of up to 45K. Candidates with backgrounds in Retail, Healthcare, and Hospitality are encouraged to apply.

Formación

• 3+ years of experience in IT service desk or support roles.
• Strong problem-solving skills.
• Excellent communication abilities.

Responsabilidades

• Provide first-line support for IT-related issues.
• Manage service requests and incidents.
• Assist in training users on software and hardware.

Conocimientos

Service desk operations

Troubleshooting

Customer service

Educación

Bachelor's degree in Computer Science, Information Technology, or a related field

Descripción del empleo

A recruitment agency is seeking a Tech Support professional in Metro Manila, Quezon City. The ideal candidate will provide first-line IT support, manage service requests, and assist users with software and hardware. A bachelor's degree in Computer Science or IT is required, along with at least 3 years of experience in IT support roles. The role offers a competitive package of up to 45K. Candidates with backgrounds in Retail, Healthcare, and Hospitality are encouraged to apply.