IT Service Desk Specialist — Fast User Support (Up to 45K)

Recruitify_HR; Makati; On-site; PHP 457,002 - 547,398; Full time

Job summary

A recruitment agency is looking for an IT Support Specialist in Makati, Philippines. You will provide first-line assistance for IT-related issues, manage service requests, and ensure user satisfaction. The ideal candidate should hold a Bachelor's degree in Computer Science or IT, with 3-5 years of experience in service desk roles. This role offers a competitive salary package up to 45K. If you have strong problem-solving skills and excellent communication abilities, apply now!

Qualifications

• 3-5 years of experience in IT service desk or support roles.
• Ability to manage multiple incidents and prioritize tasks effectively.
• Experience in Retail, Healthcare, or Hospitality preferred.

Responsibilities

• Provide first-line support for IT-related issues.
• Manage service requests, incidents, and problems.
• Ensure user satisfaction and maintain documentation.

Skills

Proficient in service desk operations

Troubleshooting

Customer service

Strong problem-solving skills

Excellent communication abilities

Education

Bachelor's degree in Computer Science

Bachelor's degree in Information Technology

Related field

Job description

A recruitment agency is looking for an IT Support Specialist in Makati, Philippines. You will provide first-line assistance for IT-related issues, manage service requests, and ensure user satisfaction. The ideal candidate should hold a Bachelor's degree in Computer Science or IT, with 3-5 years of experience in service desk roles. This role offers a competitive salary package up to 45K. If you have strong problem-solving skills and excellent communication abilities, apply now!