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Bladegrass seeks a Pre-Sales Engineer to drive the product lifecycle from concept to delivery, collaborating with operations, business development, and marketing to design innovative customer solutions.
You will lead technical demonstrations, PoCs, and proposals, while coordinating discovery sessions to capture requirements and help the sales team win opportunities.
About the Role: The Pre-Sales Engineer will be responsible for the entire product life cycle, from conception to launch and beyond. You will work closely with cross-functional teams, including operations, business development, and marketing, to deliver exceptional products that meet the needs of our customers. You will play a pivotal role in shaping the future of our technology landscape. You will be responsible for designing, developing and implementing innovative solutions that address complex business challenges.
Manage the product lifecycle, including updates, maintenance, and retirement.
Analyze product metrics and make data-driven decisions.
Work with customer support to address customer issues and gather feedback.
Collaborate with operations, solutions architect, marketing and business development team, and other cross-functional teams.
Build strong relationships with stakeholders and influence decision-making.
Identify, evaluate, and select vendors to support product development and delivery.
Monitor vendor costs and identify opportunities for cost reduction.
Resolve vendor-related issues and disputes promptly.
Ensure compliance with vendor contracts and company policies.
Technical Sales Support: Work closely with the Sales team to understand client requirements and develop winning strategies for proposals and presentations.
Product Expertise & Demonstration: Serve as the subject matter expert for the company's products/services (e.g., software, cloud solutions, networking hardware). Conduct technical demonstrations (demos), proofs-of-concept (PoCs), and detailed presentations to prospects.
Solution Design & Proposal: Analyze client business and technical needs to design and propose appropriate technical solutions.
1-3 Years of Experience
Lead discovery sessions with clients to uncover and document detailed functional and non-functional requirements. Help qualify opportunities from a technical standpoint.
Analyze the client's requirements and develop a bill of materials that outlines the solutions based on these requirements.
Education: Bachelor's degree in Computer Science, Information Technology, Information Systems, Electronics Engineering, or any IT-related field.
Experience: Typically 1-3 years in a technical role such as Systems Engineer, Solutions Engineer, Technical Consultant or prior Pre-Sales experience.
Technical Proficiency: Deep understanding of the technology stack being sold (e.g., specific cloud platforms, cybersecurity, Workspace management software, network monitoring, and asset management, etc.).
With exposure to the cybersecurity setup and environment.
Understands the current security threat landscape.
Product management experience, preferably in a technology company.
Experience with A/B testing and experimentation.
Knowledge of AI, machine learning and cybersecurity concepts.