Pre-Sales Engineer

Xenpay Inc.; Makati; On-site; PHP 334,800 - 558,000; Full time

Job summary

A technology solutions firm in Makati is seeking a Pre-Sales Engineer to support the sales team by providing technical expertise. This role involves assessing customer needs, delivering tailored demonstrations, and contributing to proposal development. The ideal candidate has 1-3 years of experience and a bachelor's degree, with strong presentation and problem-solving skills. Responsibilities also include maintaining product knowledge and building client relationships. This is a full-time position requiring on-site work.

Qualifications

• 1-3 years of experience in a technical or pre-sales role.
• Strong understanding of customer business challenges and technical requirements.
• Ability to maintain deep technical knowledge of products and industry trends.

Responsibilities

• Assess customer needs and technical requirements.
• Deliver tailored product demonstrations to potential clients.
• Create technical presentations for various audiences.
• Contribute to the development of proposals and technical solutions.
• Provide technical support during the sales cycle.

Skills

Technical expertise

Customer relationship management

Presentation skills

Problem solving

Education

Bachelor's degree

Job description

Job Description

On-site - Makati 1-3 Yrs Exp Bachelor Full-time

The Pre-Sales Engineer is a technical expert who supports the sales team by providing technical expertise and guidance throughout the sales process. They work closely with sales representatives to identify customer needs, demonstrate product capabilities, create and deliver presentations and proposals, and answer technical questions. Their goal is to help close deals by showcasing the value and suitability of the company's offerings.

Responsibilities

• Needs Assessment: Understanding customer business challenges and technical requirements through discovery calls, meetings, and questionnaires.
• Product Demonstrations: Preparing and delivering compelling product demonstrations, tailored to specific customer needs and use cases. This often involves customizing demos and addressing specific technical questions.
• Technical Presentations: Creating and delivering technical presentations to various audiences, including technical staff, management, and executives.
• Proposal Development: Contributing to the technical aspects of proposals, including writing technical sections, defining solutions, and estimating effort.
• Solution Design: Working with customers to design solutions that meet their specific requirements, often involving integrating the company's product with existing systems.
• Technical Support: Providing technical support to the sales team and customers during the sales cycle. This might include answering technical questions, troubleshooting issues, and providing training.
• Product Knowledge: Maintaining deep technical knowledge of the company's products and services, as well as industry trends and best practices.
• Sales Collaboration: Working closely with sales representatives to develop sales strategies and close deals.
• Customer Relationship Management: Building and maintaining strong relationships with customers and partners.
• Travel: May require travel to customer sites, conferences, and trade shows.