International Retail Account

Inspiro; Philippines; On-site; PHP 290,000 - 357,000; Full time

Job summary

Inspiro in the Philippines seeks a customer service representative to deliver customer-oriented services. You will handle information about our product and features, answer questions, process orders, and manage returns/refunds, while addressing complaints and relaying them to your supervisor.

You will be the go-to person for inquiries, online transactions, and orders. You will introduce product value and tailor solutions for a diverse consumer base to ensure customer satisfaction.

Qualifications

• 6 months call center experience required.
• 18 years old or older.
• On-site work eligibility.

Responsibilities

• Serve as the go-to person for inquiries, online transactions, and orders.
• Handle information about products and features for customers.
• Process bulk and single orders, returns and refunds.
• Address complaints and relay issues to a supervisor.
• Provide solutions to customer needs and maintain a positive experience.

Skills

Customer service

Communication skills

Problem solving

Call center experience

Education

College undergrad (2 years)

Senior High School graduate

Job description

We’re looking for new teammates who can deliver customer-oriented services. The customer service representative will handle information about our product and other features. You will attend to customer-related questions, billings, take bulk/single orders, process returns/refunds, and deal with other adjustments preferred by the customer. Additionally, you will address complaints and issues at hand and relay them to your superior.

Responsibilities

You will be the go-to person for inquiries, online transactions, and processing of orders. Introduces the value of products and share ways with customers who benefit most from online retail companies. Engages in a diverse consumer base to provide solutions for customer needs and establishes long-term goals.

Qualifications

• 18 years old and above
• College undergrad of 2-full years of any course
• Senior High School graduate
• At least 6 months call center experience
• Willing to work on-site

Join Our Team

See how you can grow and thrive with Inspiro