Financial Account

Inspiro; Philippines; On-site; PHP 180,000 - 240,000; Full time

Job summary

Inspiro in the Philippines is seeking a credit services specialist to provide credit report insights and guide customers on purchasing decisions, while protecting personal files and helping prevent identity theft.

You will handle inbound calls, troubleshoot internet navigation and authentication, address billing concerns, and promote membership services. This on-site role requires a customer-focused attitude and dedication to service quality.

Qualifications

• Must be at least 18 years old.
• College undergrad with 2+ years in any course.
• Senior High School Graduate.
• Minimum 6 months BPO experience.
• Willing to work on-site.

Responsibilities

• Accept inbound calls and address customers in a friendly and professional manner.
• Provide advanced troubleshooting for internet navigation, authentication, billing concerns, and miscellaneous PC software.
• Offer other services to increase membership.
• Sort issues to avoid customer cancellations.

Skills

Age 18+

Education

College undergrad 2+ years

Senior High School Graduate

Job description

We’re looking for new teammates who will perform the duties of providing credit report insights. The credit services specialist will focus on handling financial and credit report status. You will manage and protect your customers’ personal credit files, and guide them on their purchasing decisions. Additionally, you will use tools to prevent them from experiencing identity theft.

Responsibilities

You will accept inbound calls and address customers in a friendly and professional manner. Provides advanced troubleshooting of internet navigation, authentication, billing concerns, and miscellaneous personal computer software. Offers other services to increase membership. Sorts out issues and concerns to avoid customer cancellations.

Qualifications

• 18 years old and above
• College undergrads of 2-full years of any course
• Senior High School Graduate
• At least 6 months BPO experience
• Willing to work on-site

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