Insurance Training Architect & Learning Specialist

Sun Life of Canada (Philippines), Inc.; Makati; On-site; PHP 350,000 - 550,000; Full time

Benefits offered by this job

Health benefits

Professional development

Retirement benefits

Flexible working

Job summary

Sun Life of Canada (Philippines), Inc. in Makati is seeking a Trainer to design, deliver, and evaluate training programs across the insurance and superannuation sector. The role focuses on improving employee performance, regulatory compliance, and professional development, with formal and informal coaching to reinforce learning.

The position is full-time at our Makati City office, requiring collaboration with HR and management to align initiatives with strategic goals.

Qualifications

• Experience as Trainer, Instructional Designer, or similar within insurance/financial services
• Strong knowledge of Philippine insurance products, services and regulations
• Excellent presentation and communication skills for diverse audiences
• Experience with LMS and digital training platforms
• Organizational and project management skills
• Bachelor's degree in education/HR/business or related field
• Proficiency with Microsoft Office and training tools

Responsibilities

• Design and develop training programmes for multiple organisational levels in insurance and superannuation
• Deliver engaging sessions via classroom, online, and workshops
• Assess training needs with department heads to identify gaps
• Create materials including slides, manuals and assessments
• Evaluate training effectiveness using feedback and performance metrics
• Coach and mentor employees to reinforce learning
• Stay updated on industry regulations and compliance requirements
• Maintain training records and generate reports
• Collaborate with HR and management to align training with objectives

Job description

Sun Life of Canada (Philippines), Inc. in Makati is seeking a Trainer to design, deliver, and evaluate training programs across the insurance and superannuation sector. The role focuses on improving employee performance, regulatory compliance, and professional development, with formal and informal coaching to reinforce learning.

The position is full-time at our Makati City office, requiring collaboration with HR and management to align initiatives with strategic goals.