Insurance Training Specialist (Onsite) — Alabang, Graveyard

Gratitude Inc; Taguig; On-site; PHP 406,224 - 486,576; Full time

Job summary

A leading training organization in the Philippines is hiring a Trainer for their Insurance Account. This role demands strong insurance domain knowledge and proven BPO training experience. Responsibilities include facilitating training programs for new hires, developing training materials, and conducting assessments. Candidates should hold a Bachelor's degree and have at least 1 year of training experience. Excellent communication skills are essential for this position.

Qualifications

• 1–2 years pure insurance experience.
• 2–3 years contact center experience.
• At least 1 year training experience.

Responsibilities

• Facilitate new hire and refresher training.
• Deliver insurance process and billing training.
• Provide coaching and feedback.

Skills

Insurance billing

Policy servicing

Training facilitation

BPO training experience

Data analysis

Communication skills

Education

Bachelor’s degree preferred

Tools

CRM tools

MS Office skills

Job description

A leading training organization in the Philippines is hiring a Trainer for their Insurance Account. This role demands strong insurance domain knowledge and proven BPO training experience. Responsibilities include facilitating training programs for new hires, developing training materials, and conducting assessments. Candidates should hold a Bachelor's degree and have at least 1 year of training experience. Excellent communication skills are essential for this position.