Insurance - Customer Support Representative | With Virtual Hiring Process

Accenture; Philippines; On-site; PHP 223,000 - 335,000; Full time

Benefits offered by this job

HMO coverage

Allowances and bonuses

Training and certifications

Paid sick and vacation leaves

Job summary

Accenture is hiring a Customer Service Representative - Insurance to review documents, verify agent and license data, analyze information, and encode client details. The role requires at least 1 year in related accounts and will be based onsite in Cubao, Quezon City with flexible holiday shifts.

Open to graduates, associates, or students who completed 2nd year. Expect training, benefits, and full-time hours as part of a dynamic team supporting financial and healthcare accounts.

Qualifications

• At least 1 year in Insurance, Healthcare, Retirement Services or Financial Accounts
• Willingness to work full-time onsite
• Flexible with shifting schedules and holidays

Responsibilities

• Review completeness and compliance of documents received
• Verify accuracy of agent and license information
• Analyze data to determine appropriate handling
• Encode agent, license, and commission details accurately
• Update agent records and create/post correspondences as needed
• Identify next steps based on workflow and initiate transactions

Skills

Relevant experience

Flexible shifts

Onsite readiness

Education

2nd year college or higher

Job description

Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.

What's in it for you?

Start your Accenture journey and enjoy a wide range of benefits and perks, including:

• HMO coverage (medical, dental, mental health) from day 1 of employment*

• Allowances, company bonuses, and performance incentives*

• Company-sponsored training, upskilling and certification*

• Paid Sick and Vacation Leaves*
  

As a Customer Service Representative - Insurance, your responsibilities will include:

• Review completeness and compliance of documents received.

• Verify accuracy of agent and license information.

• Analyze data to determine appropriate handling.

• Encode agent, license, and commission details accurately.

• Update agent records and create/post correspondences as needed.

• Identify next steps based on workflow and initiate transactions.
  

About You:

The ideal candidate will have the following skills and experience:

• Open to college graduates, associate degree holders, and undergraduates who completed at least 2nd year in college

• With at least 1 year of work experience in any or a combination of the following:

  • Insurance Accounts

  • Healthcare Accounts

  • Retirement Services Accounts

  • Financial Accounts

• Willing to work full-time onsite in Cubao, Quezon City

• Flexible with shifting schedules and holiday work