With PHP30,000 Joining Bonus* | Customer Service Representative - Insurance

Accenture; Philippines; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

HMO coverage

Allowances and bonuses

Training and certification

Paid sick and vacation leaves

Job summary

Accenture is hiring a Customer Service Representative - Insurance to review documents, verify agent and license details, analyze data for correct handling, and encode records accurately. Your work supports streamlined workflows and compliance, helping clients resolve issues quickly and precisely.

This full-time onsite role in Cubao, Quezon City, Philippines expects candidates with at least 1 year in relevant accounts or willingness to learn.

Qualifications

• Open to college graduates, associate degree holders, and undergraduates who completed at least 2nd year in college.
• At least 1 year of work experience in Insurance/Healthcare/Retirement/Financial Accounts preferred, or willingness to start in these areas.

Responsibilities

• Review completeness and compliance of documents received.
• Verify accuracy of agent and license information.
• Analyze data to determine appropriate handling.
• Encode agent, license, and commission details accurately.
• Update agent records and create/post correspondences as needed.
• Identify next steps based on workflow and initiate transactions.

Skills

Detail oriented

Data entry

Analytical thinking

Communication

Education

Some college / 2nd year in college

Tools

None

Job description

Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.

What's in it for you?

Start your Accenture journey and enjoy a wide range of benefits and perks, including:

• HMO coverage (medical, dental, mental health) from day 1 of employment*

• Allowances, company bonuses, and performance incentives*

• Company-sponsored training, upskilling and certification*

• Paid Sick and Vacation Leaves*

As a Customer Service Representative - Insurance, your responsibilities will include:

• Review completeness and compliance of documents received.

• Verify accuracy of agent and license information.

• Analyze data to determine appropriate handling.

• Encode agent, license, and commission details accurately.

• Update agent records and create/post correspondences as needed.

• Identify next steps based on workflow and initiate transactions.

About You: The ideal candidate will have the following skills and experience:

• Open to college graduates, associate degree holders, and undergraduates who completed at least 2nd year in college

• With at least 1 year of work experience in any or a combination of the following:

  • Insurance Accounts

  • Healthcare Accounts

  • Retirement Services Accounts

  • Financial Accounts

• Willing to work full-time onsite in Cubao, Quezon City

• Flexible with shifting schedules and holiday work

*Terms and conditions apply