With Virtual Hiring Process | Customer Service Associate - Insurance

Accenture; Muntinlupa; On-site; PHP 260,000 - 360,000; Full time

Benefits offered by this job

HMO coverage

Allowances & bonuses

Training and certification

Paid sick leave

Paid vacation leave

Job summary

Accenture is hiring a Customer Service Representative - Insurance in Alabang, Muntinlupa City to review documents, verify agent and license data, analyze information, and encode details accurately. The role requires 1+ year of related experience and willingness to work full-time onsite with flexible shifts.

Benefits include HMO coverage from day one, allowances and bonuses, training and certifications, and paid sick and vacation leaves. Open to graduates of various programs and levels.

Qualifications

• Open to college graduates, associate degree holders, and undergraduates who completed at least 2nd year in college.
• With at least 1 year of work experience in Insurance, Healthcare, Retirement Services or Financial Accounts.
• Willing to work full-time onsite in Alabang, Muntinlupa City.
• Flexible with shifting schedules and holiday work.

Responsibilities

• Review completeness and compliance of documents received.
• Verify accuracy of agent and license information.
• Analyze data to determine appropriate handling.
• Encode agent, license, and commission details accurately.
• Update agent records and create/post correspondences as needed.
• Identify next steps based on workflow and initiate transactions.

Skills

Insurance Accounts

Healthcare Accounts

Retirement Services Accounts

Financial Accounts

Education

College graduate or 2nd year college

Job description

Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.

What's in it for you?

Start your Accenture journey and enjoy a wide range of benefits and perks, including:

• HMO coverage (medical, dental, mental health) from day 1 of employment*

• Allowances, company bonuses, and performance incentives*

• Company-sponsored training, upskilling and certification*

• Paid Sick and Vacation Leaves*

As a Customer Service Representative - Insurance, your responsibilities will include:

• Review completeness and compliance of documents received.

• Verify accuracy of agent and license information.

• Analyze data to determine appropriate handling.

• Encode agent, license, and commission details accurately.

• Update agent records and create/post correspondences as needed.

• Identify next steps based on workflow and initiate transactions.
  

About You: The ideal candidate will have the following skills and experience:

• Open to college graduates, associate degree holders, and undergraduates who completed at least 2nd year in college

• With at least 1 year of work experience in any or a combination of the following:

  • Insurance Accounts

  • Healthcare Accounts

  • Retirement Services Accounts

  • Financial Accounts

• Willing to work full-time onsite in Alabang, Muntinlupa City

• Flexible with shifting schedules and holiday work