Customer Service Rep - Insurance Account | Virtual Recruitment Open

Accenture; Muntinlupa; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

HMO coverage

Allowances and bonuses

Company-sponsored training

Paid Sick and Vacation Leaves

Job summary

Accenture is hiring a Customer Service Representative - Insurance in Alabang, Muntinlupa City. Candidates review documents, verify agent data, analyze information, and process records to ensure accurate handling and timely transactions.

The role requires attention to detail, data entry accuracy, and willingness to work full-time onsite. Open to graduates or those who completed up to 2nd year, with at least 1 year in related accounts.

Qualifications

• At least 1 year of work experience in Insurance/Healthcare/Retirement Services/Financial Accounts.
• Open to graduates, associates, or partially completed college students.
• Willing to work full-time onsite in Alabang, Muntinlupa City.

Responsibilities

• Review completeness and compliance of documents received.
• Verify accuracy of agent and license information.
• Analyze data to determine appropriate handling.
• Encode agent, license, and commission details accurately.
• Update agent records and create/post correspondences as needed.
• Identify next steps based on workflow and initiate transactions.

Skills

Customer service experience

Data entry accuracy

Education

College graduates

Associate degree holders

Undergraduates who completed at least 2nd year in college

Job description

Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.

What's in it for you?

Start your Accenture journey and enjoy a wide range of benefits and perks, including:

• HMO coverage (medical, dental, mental health) from day 1 of employment*

• Allowances, company bonuses, and performance incentives*

• Company-sponsored training, upskilling and certification*

• Paid Sick and Vacation Leaves*

As a Customer Service Representative - Insurance

• Review completeness and compliance of documents received.

• Verify accuracy of agent and license information.

• Analyze data to determine appropriate handling.

• Encode agent, license, and commission details accurately.

• Update agent records and create/post correspondences as needed.

• Identify next steps based on workflow and initiate transactions.

About You:

• Open to college graduates, associate degree holders, and undergraduates who completed at least 2nd year in college

• With at least 1 year of work experience in any or a combination of the following:

  • Insurance Accounts

  • Healthcare Accounts

  • Retirement Services Accounts

  • Financial Accounts

• Willing to work full-time onsite in Alabang, Muntinlupa City

• Flexible with shifting schedules and holiday work