Customer Service Representative | Insurance Account

Accenture; Philippines; On-site; PHP 300,000 - 420,000; Full time

Benefits offered by this job

HMO coverage

Bonuses and incentives

Training and certification

Paid sick leave

Paid vacation leaves

Job summary

Accenture is hiring a Customer Service Representative - Insurance to review documents, verify agent and license information, and analyze data to determine appropriate handling. The role requires encoding and updating agent records, with the ability to handle correspondences and initiate transactions as needed.

The ideal candidate has at least 1 year of experience in Insurance, Healthcare, Retirement Services, or Financial Accounts and is open to college graduates, associates, or undergraduates

Qualifications

• Open to college graduates, associate degree holders, and undergraduates who completed at least 2nd year.
• At least 1 year of experience in Insurance, Healthcare, Retirement Services, or Financial Accounts.
• Willing to work full-time onsite in Cubao, Quezon City.
• Flexible with shifting schedules and holiday work.

Responsibilities

• Review completeness and compliance of documents.
• Verify accuracy of agent and license information.
• Analyze data to determine appropriate handling.
• Encode agent, license, and commission details.
• Update agent records and create/post correspondences as needed.
• Identify next steps based on workflow and initiate transactions.

Education

College graduate

Associate degree

Undergraduate (2nd year)

Job description

Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.

What's in it for you?

Start your Accenture journey and enjoy a wide range of benefits and perks, including:

• HMO coverage (medical, dental, mental health) from day 1 of employment*

• Allowances, company bonuses, and performance incentives*

• Company-sponsored training, upskilling and certification*

• Paid Sick and Vacation Leaves*

As a Customer Service Representative - Insurance, your responsibilities will include:

• Review completeness and compliance of documents received.

• Verify accuracy of agent and license information.

• Analyze data to determine appropriate handling.

• Encode agent, license, and commission details accurately.

• Update agent records and create/post correspondences as needed.

• Identify next steps based on workflow and initiate transactions.

About You: The ideal candidate will have the following skills and experience:

• Open to college graduates, associate degree holders, and undergraduates who completed at least 2nd year in college

• With at least 1 year of work experience in any or a combination of the following:

  • Insurance Accounts

  • Healthcare Accounts

  • Retirement Services Accounts

  • Financial Accounts

• Willing to work full-time onsite in Cubao, Quezon City

• Flexible with shifting schedules and holiday work

*Terms and conditions apply