Urgent Hiring: Customer Service Associate | Insurance | With Virtual Hiring

Accenture; Philippines; On-site; PHP 268,000 - 402,000; Full time

Benefits offered by this job

HMO day 1

Bonuses & incentives

Training & certification

Paid leaves

Job summary

Accenture in the Philippines is seeking a Customer Service Representative to support insurance accounts, ensuring document completeness and compliance. You will verify agent and license details, analyze data, and encode critical information accurately to keep records up to date.

The role requires 1 year of related experience and allows for full-time, onsite work in Cubao, Quezon City with opportunities for training and career growth.

Qualifications

• Open to college graduates, associate degree holders, and undergraduates who completed at least 2nd year in college.
• With at least 1 year of work experience in Insurance Accounts, Healthcare Accounts, Retirement Services Accounts or Financial Accounts.

Responsibilities

• Review completeness and compliance of documents received.
• Verify accuracy of agent and license information.
• Analyze data to determine appropriate handling.
• Encode agent, license, and commission details accurately.
• Update agent records and create/post correspondences as needed.
• Identify next steps based on workflow and initiate transactions.

Job description

Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.

Start your Accenture journey and enjoy a wide range of benefits and perks, including:

What's in it for you?

• HMO coverage (medical, dental, mental health) from day 1 of employment*

• Allowances, company bonuses, and performance incentives*

• Company-sponsored training, upskilling and certification*

• Paid Sick and Vacation Leaves*
  

As a Customer Service Representative - Insurance, your responsibilities will include:

• Review completeness and compliance of documents received.

• Verify accuracy of agent and license information.

• Analyze data to determine appropriate handling.

• Encode agent, license, and commission details accurately.

• Update agent records and create/post correspondences as needed.

• Identify next steps based on workflow and initiate transactions.
  

About You:

• Open to college graduates, associate degree holders, and undergraduates who completed at least 2nd year in college

• With at least 1 year of work experience in any or a combination of the following:

  • Insurance Accounts

  • Healthcare Accounts

  • Retirement Services Accounts

  • Financial Accounts

• Willing to work full-time onsite in Cubao, Quezon City

• Flexible with shifting schedules and holiday work