Insurance Account - Customer Service Associate | Online Hiring Available

Accenture; Philippines; On-site; PHP 335,000 - 580,000; Full time

Benefits offered by this job

HMO coverage from day 1

Allowances and performance incentives

Company-sponsored training and upskll

Paid sick and vacation leaves

Job summary

Accenture is hiring a Customer Service Representative - Insurance to review documents, verify licensing details, and encode financial information. The role requires handling agent data and updating records while following workflow-driven steps.

Expect onboarding benefits from day one and a full-time onsite schedule. The ideal candidate may be a college graduate, associate degree holder, or someone who completed at least the 2nd year of college, with 1+ year of relevant experience in insurance or

Qualifications

• Open to college graduates, associate degree holders, and undergraduates who completed at least 2nd year in college.
• At least 1 year of work experience in Insurance, Healthcare, Retirement Services, or Financial Accounts.

Responsibilities

• Review completeness and compliance of documents received.
• Verify accuracy of agent and license information.
• Analyze data to determine appropriate handling.
• Encode agent, license, and commission details accurately.
• Update agent records and create/post correspondences as needed.
• Identify next steps based on workflow and initiate transactions.

Skills

Customer service

Education

College graduates / associate degree or partial college (2nd year completed)

Job description

Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.

What's in it for you?

Start your Accenture journey and enjoy a wide range of benefits and perks, including:

• HMO coverage (medical, dental, mental health) from day 1 of employment*

• Allowances, company bonuses, and performance incentives*

• Company-sponsored training, upskilling and certification*

• Paid Sick and Vacation Leaves*

As a Customer Service Representative - Insurance, your responsibilities will include:

• Review completeness and compliance of documents received.

• Verify accuracy of agent and license information.

• Analyze data to determine appropriate handling.

• Encode agent, license, and commission details accurately.

• Update agent records and create/post correspondences as needed.

• Identify next steps based on workflow and initiate transactions.
  

About You: The ideal candidate will have the following skills and experience:

• Open to college graduates, associate degree holders, and undergraduates who completed at least 2nd year in college

• With at least 1 year of work experience in any or a combination of the following:

  • Insurance Accounts

  • Healthcare Accounts

  • Retirement Services Accounts

  • Financial Accounts

• Willing to work full-time onsite in Cubao, Quezon City

• Flexible with shifting schedules and holiday work