Insurance Broker Support Specialist - Hybrid

AS White Global Pty; Manila; On-site; PHP 420,000 - 620,000; Full time

Benefits offered by this job

Great Place to Work

Global company trips

Medical care for you and family

Paid leave

Flexible work setup

Job summary

AS White Global Pty Philippines is seeking a dedicated Broker Support Administrator to assist the broking team with policy renewals, new business applications, coverage updates, and general insurance servicing.

You will coordinate with brokers, insurers, and internal stakeholders, maintain precise client records, and help manage claims support and inquiries in a structured, fast-paced environment. Onsite in Manila with potential hybrid arrangements later.

Qualifications

• Strong written and verbal communication skills with a high level of professionalism and attention to detail.
• Highly organised and proactive, with the ability to manage multiple priorities and work effectively with minimal supervision.
• Experience with policy administration, renewals, endorsements, or claims support is preferred.

Responsibilities

• Support the preparation and processing of policy renewals, new business applications, coverage updates, and general insurance servicing activities.
• Coordinate with brokers, insurers, underwriters, and internal stakeholders to obtain information, monitor progress, and ensure tasks are completed on time.
• Maintain accurate client records, policy information, file notes, and supporting documentation across brokerage systems and databases.
• Assist with claims administration, outstanding requirements, and policy-related enquiries while ensuring high levels of accuracy and responsiveness.
• Monitor workflows, follow up outstanding actions, and help keep insurance portfolios organised and up to date.

Skills

Strong written communication

Verbal communication

Highly organised

Tools

Insurance policy management platforms

Job description

AS White Global Pty Philippines is seeking a dedicated Broker Support Administrator to assist the broking team with policy renewals, new business applications, coverage updates, and general insurance servicing.

You will coordinate with brokers, insurers, and internal stakeholders, maintain precise client records, and help manage claims support and inquiries in a structured, fast-paced environment. Onsite in Manila with potential hybrid arrangements later.