Insights-Driven Reports Analyst (Hybrid)

Capacita Human Resource Management Consultancy; Manila; Hybrid; PHP 391,000 - 502,000; Full time

Benefits offered by this job

Competitive Salary

Hybrid Work Arrangement

Career Development

Professional Exposure

Multiple Openings

Job summary

Capacita Human Resource Management Consultancy in Manila is seeking a Reports Analyst to turn data into actionable insights. The role focuses on business reporting, data analysis, and producing management reports with advanced Excel skills.

A background in BPO or customer service is valued, along with strong communication and documentation abilities. The position offers a hybrid work setup in Manila, a competitive salary range of PHP 35,000 to PHP 45,000, and opportunities for career development

Qualifications

• Bachelor's degree or college degree in CS or related field.
• 1–3 years working knowledge of business reporting and management principles.
• Experience in BPO, call center, or customer service preferred.
• At least 1.5–2 years of data analytics experience.
• Strong Microsoft Office suite skills (Excel, Word, PowerPoint).

Responsibilities

• Gather, consolidate, validate, and analyze business data to generate reports for management and operations.
• Prepare and present regular operational and management reports with data accuracy and timeliness.
• Analyze trends and performance metrics to identify opportunities for improvement.
• Develop professional reports and presentations using PowerPoint to communicate insights.
• Prepare clear SOPs and process documentation; train stakeholders as needed.

Skills

Data analytics

Business reporting

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Education

Bachelor's degree in Computer Science or related field

Job description

Capacita Human Resource Management Consultancy in Manila is seeking a Reports Analyst to turn data into actionable insights. The role focuses on business reporting, data analysis, and producing management reports with advanced Excel skills.

A background in BPO or customer service is valued, along with strong communication and documentation abilities. The position offers a hybrid work setup in Manila, a competitive salary range of PHP 35,000 to PHP 45,000, and opportunities for career development