Reports Analyst | Hybrid

Capacita Human Resource Management Consultancy; Manila; Hybrid; PHP 391,000 - 502,000; Full time

Benefits offered by this job

Competitive Salary

Hybrid Work Arrangement

Career Development

Professional Exposure

Multiple Openings

Job summary

Capacita Human Resource Management Consultancy in Manila is seeking a Reports Analyst to turn data into actionable insights. The role focuses on business reporting, data analysis, and producing management reports with advanced Excel skills.

A background in BPO or customer service is valued, along with strong communication and documentation abilities. The position offers a hybrid work setup in Manila, a competitive salary range of PHP 35,000 to PHP 45,000, and opportunities for career development

Qualifications

• Bachelor's degree or college degree in CS or related field.
• 1–3 years working knowledge of business reporting and management principles.
• Experience in BPO, call center, or customer service preferred.
• At least 1.5–2 years of data analytics experience.
• Strong Microsoft Office suite skills (Excel, Word, PowerPoint).

Responsibilities

• Gather, consolidate, validate, and analyze business data to generate reports for management and operations.
• Prepare and present regular operational and management reports with data accuracy and timeliness.
• Analyze trends and performance metrics to identify opportunities for improvement.
• Develop professional reports and presentations using PowerPoint to communicate insights.
• Prepare clear SOPs and process documentation; train stakeholders as needed.

Skills

Data analytics

Business reporting

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Education

Bachelor's degree in Computer Science or related field

Job description

WE'RE HIRING: REPORTS ANALYST

Earn PHP 35,000 – PHP 45,000 | Hybrid Work Setup | Manila

TURN DATA INTO INSIGHTS. TURN REPORTS INTO BETTER BUSINESS DECISIONS!

Are you analytical, detail-oriented, and passionate about working with data? Do you have strong Microsoft Excel skills and experience transforming business data into meaningful reports and insights?

We're looking for a skilled and motivated Reports Analyst to join our growing team!

This is an excellent opportunity for professionals with experience in data analytics, business reporting, report generation, and process documentation, particularly those coming from the BPO, call center, or customer service industry.

If you enjoy analyzing data, creating management reports, presenting findings, and helping businesses make informed decisions, this opportunity is for you!

KEY RESPONSIBILITIES

• Business Reporting and Data Analysis: Gather, consolidate, validate, and analyze business data to generate accurate and meaningful reports for management and operational teams.

• Report Generation: Prepare, maintain, and present regular operational and management reports, ensuring data accuracy, completeness, and timely submission.

• Data Interpretation: Analyze trends, performance results, and business metrics to identify patterns, discrepancies, and opportunities for improvement.

• Microsoft Excel Reporting: Utilize advanced Microsoft Excel functions and tools to organize, manipulate, analyze, and present large datasets efficiently.

• Management Presentations: Develop professional reports and presentations using Microsoft PowerPoint to communicate findings, performance updates, and business insights.

• Process Documentation: Prepare clear and structured business documents, reporting guidelines, process flows, and standard operating procedures (SOPs).

• Training and Knowledge Sharing: Conduct training and knowledge-transfer sessions based on documented processes and reporting procedures.

• Stakeholder Coordination: Collaborate with different departments to gather reporting requirements, validate information, and address data-related concerns.

• Continuous Improvement: Identify opportunities to improve reporting processes, documentation standards, data accuracy, and overall reporting efficiency.

QUALIFICATIONS AND REQUIREMENTS

• Bachelor's degree or college degree, preferably in Computer Science or a related discipline.

• At least 1–3 years of working knowledge and technical understanding of business reporting and management principles, concepts, and practices.

• Preferably with experience in the BPO, call center, or customer service industry.

• At least 1.5–2 years of data analytics experience.

• Deep to expert-level knowledge of Microsoft Excel, Microsoft Word, and Microsoft PowerPoint.

• Strong analytical, numerical, and problem-solving skills.

• Excellent written and verbal communication skills, including the ability to deliver face-to-face presentations.

• Experience in business writing, process documentation, and developing clear procedural guidelines.

• Ability to conduct training sessions and provide knowledge transfer based on documented processes.

• Highly organized, detail-oriented, and capable of handling multiple reporting requirements and deadlines.

• Ability to translate complex data into clear, understandable, and actionable business insights.

WHAT WE OFFER

• Competitive Salary Package: PHP 35,000 – PHP 45,000.

• Hybrid Work Arrangement: Enjoy a combination of onsite and remote work.

• Career Development: Enhance your expertise in business intelligence, data analytics, and management reporting.

• Professional Exposure: Work with business reports, operational performance metrics, and management presentations.

• Multiple Openings: We are hiring for 3 Reports Analyst positions!

JOB DETAILS

• Position: Reports Analyst

• Work Location: Manila, Philippines

• Work Arrangement: Hybrid

• Salary Package: PHP 35,000 – PHP 45,000

• Work Schedule: Graveyard Shift

• Employment Type: Full-Time

• Target Start Date: ASAP

READY TO TAKE YOUR ANALYTICAL SKILLS TO THE NEXT LEVEL?

If you have a strong background in data analytics, business reporting, Microsoft Excel, and process documentation, we want to hear from you!

We welcome applications from Reports Analysts, Data Analysts, Business Reporting Analysts, MIS Analysts, and Reporting Specialists with relevant experience.

Know someone who might be a great fit? Feel free to share this opportunity with your professional network!