Inside Sales Representative (Home-based)

Outsourced Quality Assured Services Inc. (ISO Certified); Philippines; Remote; PHP 600,000 - 1,000,000; Full time

Benefits offered by this job

Competitive Salary + Company Benefits

HMO + 1 Free Dependent

Job summary

Outsourced Quality Assured Services Inc. (ISO Certified) in the Philippines is seeking a seasoned Inside Sales professional. You will drive telemarketing, lead generation, and appointment setting for North American markets from a home-based setup.

You will manage CRM data in HubSpot, Salesforce, or Zoho, conduct high-volume calls, and coordinate with the President and sales team to hit weekly targets. A background check is part of our recruitment process.

Qualifications

• Minimum 3 years of experience in telemarketing, appointment setting, cold calling, inside sales, or business development.
• Proven track record of meeting or exceeding appointment-setting or sales targets.
• Strong ability to build rapport, handle objections, and establish trust over the phone.
• Experience working with North American customers, particularly Canada or the United States.
• Experience using CRM platforms such as HubSpot, Salesforce, Zoho, or similar systems.
• Strong internet research and lead-generation skills.
• Excellent organizational and time-management skills.
• Ability to work independently with minimal supervision.

Responsibilities

• Prospecting to build a pipeline of qualified prospects.
• Lead Generation to identify and qualify potential customers for the sales team.
• Cold Calling to reach prospective customers.
• Appointment Setting for site walkthroughs with key decision-makers.
• CRM Management to update and track prospect information in HubSpot, Salesforce, or Zoho.
• Call Volume & Performance Tracking to meet daily outbound targets.
• Sales Pipeline Development to maintain opportunities for the Outside Sales team.
• Administrative Support for calendars and CRM records.
• KPI-driven work to meet weekly/monthly targets.

Skills

Telemarketing

Lead generation

Cold calling

Appointment setting

CRM (HubSpot/Salesforce/Zoho)

Lead research

Time management

Independent work

Tools

HubSpot CRM

Salesforce

Zoho CRM

Job description

About Us: Outsourced is a leading Philippines outsourcing company providing dedicated remote staff and offshore staffing services. We specialise in providing staff of the highest quality who will continue to exceed your expectations and provide benchmark offshore solutions to your business. With Outsourced you can scale your organisation quickly, easily and cost effectively with dedicated remote staff based in our modern offices in Manila.

Key Responsibilities

• Prospecting - Research and identify potential customers using Google, LinkedIn, data scraping tools, business directories, and other lead-generation platforms to build a pipeline of qualified prospects.
• Lead Generation - Identify and qualify potential customers for the sales team. Must be confident navigating organizations, bypassing gatekeepers professionally, and connecting with decision-makers.
• Cold Calling - Conduct high-volume outbound calls to prospective customers who have not previously interacted with the company.
• Appointment Setting - Schedule qualified appointments and site walkthroughs for the Outside Sales Representative with key decision-makers.
• CRM Management - Accurately enter, update, and track prospect information in HubSpot CRM, ensuring all activities, notes, and follow-up tasks are recorded.
• Call Volume & Performance Tracking - Meet daily outbound call targets and track key performance metrics including contacts reached, appointments booked, conversion rates, and lead quality.
• Sales Pipeline Development - Continuously build and maintain a healthy pipeline of qualified opportunities for the Outside Sales team.
• Administrative Support - Coordinate appointments and meetings for the President and sales team. Maintain calendars, CRM records, and internal tracking systems. Assist with customer follow-ups and conduct remote customer inspections when required.
• Corporate Goal Achievement - Consistently meet or exceed weekly and monthly KPIs related to outbound activity, appointments booked, lead generation, and sales support.

Qualifications & Experience

• Minimum 3 years of experience in telemarketing, appointment setting, cold calling, inside sales, or business development.
• Proven track record of meeting or exceeding appointment-setting or sales targets.
• Strong ability to build rapport, handle objections, and establish trust over the phone.
• Experience working with North American customers, particularly Canada or the United States.
• Experience using CRM platforms such as HubSpot, Salesforce, Zoho, or similar systems.
• Strong internet research and lead-generation skills.
• Excellent organizational and time-management skills.
• Ability to work independently with minimal supervision.
• High attention to detail and strong follow-up discipline.

Work Schedule: Monday - Friday, 9:00 PM - 6:00 AM Manila Time

Work Setup: Home-based

• Must have at least 50mbps for both download and upload speed

Note: As part of our recruitment process, we conduct a background check on all hired candidates. Please ensure that all required documents are prepared and submitted promptly.

Additional information

• Competitive Salary + Company Benefits
• HMO + 1 Free Dependent