Inside Sales Representative (Home-based)

Outsourced Quality Assured Services Pty; Manila; Hybrid; PHP 279,000 - 469,000; Full time

Job summary

Outsourced is seeking an Inside Sales Representative to join our remote team targeting North American markets. Responsibilities include telemarketing, lead generation, appointment setting, and CRM management with tools like HubSpot.

The role follows a Monday–Friday schedule, 9:00 PM–6:00 AM Manila time, and requires strong communication skills and a proven sales track record. A background check is part of recruitment.

Qualifications

• Minimum 3 years of experience in telemarketing, appointment setting, cold calling, inside sales, or business development.
• Proven track record of meeting or exceeding appointment-setting or sales targets.
• Strong ability to build rapport and handle objections over the phone.

Responsibilities

• Prospecting and building a pipeline of qualified prospects.
• Lead generation and connecting with decision-makers.
• Cold calling and setting qualified appointments for the Outside Sales team.
• CRM management and accurate data entry in HubSpot.
• Meet KPIs for outbound calls, appointments, and lead quality.

Skills

Telemarketing

Appointment setting

Cold calling

Lead generation

Inside sales

Business development

Prospecting

Tools

HubSpot

Salesforce

Zoho

Job description

Inside Sales Representative (Home-based)

Full Time Employee

Job Summary

Minimum 3 years of experience in telemarketing, appointment setting, cold calling, inside sales, or business development.

Job Description

About Us: Outsourced is a leading Philippines outsourcing company providing dedicated remote staff and offshore staffing services. We specialise in providing staff of the highest quality who will continue to exceed your expectations and provide benchmark offshore solutions to your business. With Outsourced you can scale your organisation quickly, easily and cost effectively with dedicated remote staff based in our modern offices in Manila.

Key Responsibilities

• Prospecting - Research and identify potential customers using Google, LinkedIn, data scraping tools, business directories, and other lead-generation platforms to build a pipeline of qualified prospects.
• Lead Generation - Identify and qualify potential customers for the sales team. Must be confident navigating organizations, bypassing gatekeepers professionally, and connecting with decision-makers.
• Cold Calling - Conduct high-volume outbound calls to prospective customers who have not previously interacted with the company.
• Appointment Setting - Schedule qualified appointments and site walkthroughs for the Outside Sales Representative with key decision-makers.
• CRM Management - Accurately enter, update, and track prospect information in HubSpot CRM, ensuring all activities, notes, and follow-up tasks are recorded.
• Call Volume & Performance Tracking - Meet daily outbound call targets and track key performance metrics including contacts reached, appointments booked, conversion rates, and lead quality.
• Sales Pipeline Development - Continuously build and maintain a healthy pipeline of qualified opportunities for the Outside Sales team.
• Administrative Support - Coordinate appointments and meetings for the President and sales team. Maintain calendars, CRM records, and internal tracking systems. Assist with customer follow-ups and conduct remote customer inspections when required.
• Corporate Goal Achievement - Consistently meet or exceed weekly and monthly KPIs related to outbound activity, appointments booked, lead generation, and sales support.

Qualifications & Experience

• Minimum 3 years of experience in telemarketing, appointment setting, cold calling, inside sales, or business development.
• Proven track record of meeting or exceeding appointment-setting or sales targets.
• Strong ability to build rapport, handle objections, and establish trust over the phone.
• Experience working with North American customers, particularly Canada or the United States.
• Experience using CRM platforms such as HubSpot, Salesforce, Zoho, or similar systems.
• Strong internet research and lead-generation skills.
• Excellent organizational and time-management skills.
• Ability to work independently with minimal supervision.
• High attention to detail and strong follow-up discipline.

Work Schedule: Monday - Friday, 9:00 PM - 6:00 AM Manila Time Work Setup: Home-based

• Must have at least 50mbps for both download and upload speed

Note: As part of our recruitment process, we conduct a background check on all hired candidates. Please ensure that all required documents are prepared and submitted promptly.