Outsourced is a leading Philippines outsourcing company providing dedicated remote staff and offshore staffing services. We specialise in providing staff of the highest quality who will continue to exceed your expectations and provide benchmark offshore solutions to your business. With Outsourced you can scale your organisation quickly, easily and cost effectively with dedicated remote staff based in our modern offices in Manila.
Job Overview:
As a Business Development Representative, you will conduct outbound calls, send personalized emails and LinkedIn messages, maintain accurate prospect information, and arrange in-person meetings. This is a relationship-building and appointment-setting role. Your focus will be introducing the company’s services and creating opportunities for the local team to meet prospective clients, not closing sales or preparing estimates.
Responsibilities:
Outbound Outreach
- Contact commercial property managers, facility managers, shopping center and mall general managers, and other relevant decision-makers.
- Work through company-provided contact lists and identify additional prospects using approved research tools.
- Make cold calls, send tailored follow-up emails, and conduct LinkedIn outreach using consistent, professional messaging.
- Introduce the company’s services clearly and respectfully, handle initial objections, and identify opportunities for an in-person introduction.
- Maintain a consistent follow-up cadence while respecting prospect preferences and
- availability.
- Coordinate messaging with the local team to ensure phone, email, LinkedIn, and in-person outreach are aligned and consistent.
Appointment Setting
- Coordinate site visits when requested by the local team.
- Confirm appointment details, including the decision-maker, location, purpose, and relevant background.
- Provide clear handover notes to help the local team prepare for each meeting
Prospect Research and Database Maintenance
- Maintain the company’s contact database in Google Sheets and Google Drive.
- Verify names, titles, companies, locations, email addresses, and telephone numbersbefore outreach where practical.
- Research replacement decision-makers when contacts change roles or leave an organization.
- Track contacts who move to new organizations and update their details.
- Use Apollo and the company’s upgraded LinkedIn account to identify and validate relevant contacts.
- Use approved AI-assisted research tools where appropriate, checking accuracy before adding information to the database.
Documentation and Team Collaboration
- Record outreach activity, responses, objections, referral information, and agreed next steps accurately.
- Set follow-up dates and record requests to reconnect at a later time.
- Share activity updates and identify gaps in prospect data that affect outreach efficiency.
- Participate in regular coaching with the CEO and the team to review calls, objections, messaging, and progress.
- Apply feedback and contribute suggestions to improve outreach quality and consistency.
Qualifications
- Demonstrated experience in B2B cold calling, outbound business development, and appointment setting.
- Exposure to landscaping, property services, facilities services, or another service- based B2B environment is a plus
- Experience contacting commercial property managers, facility managers, or similar business audiences is a plus
- Familiarity with Apollo, LinkedIn prospecting, Google Sheets, and Google Drive.
- Experience using a VoIP calling platform and reviewing call activity reports.
- Familiarity with AI-assisted contact research and data verification.
- Ability to engage with business decision-makers, navigate gatekeepers, and handle objections without being overly persistent or intrusive.
- Confident in conducting consistent outbound activity and maintaining motivation when prospects do not respond.
- Strong research skills and attention to detail when verifying contact information.
- Ability to maintain organized records, document conversations, and manage follow- up schedules.
- Confident in using spreadsheets, email, calendars, and online prospecting tools.
- Ability to work independently while remaining responsive to coaching and team direction.
Work Setup: Home-based
- Must have at least 50mbps for both download and upload speed
Note: As part of our recruitment process, we conduct a background check on all hired candidates. Please ensure that all required documents are prepared and submitted promptly.
In compliance to data privacy law, make sure that the following is included at all times: