Client Partnerships Representative (Hybrid)

Outsourced; Quezon City; Hybrid; PHP 279,000 - 391,000; Full time

Job summary

Outsourced.ph is seeking a Client Partnerships Representative (Hybrid) to manage and qualify inbound leads through high-volume calls and email outreach. The role is based in Eastwood Quezon City, hybrid work arrangement.

Hours are 6am-3pm MNL, with the primary objective of engaging prospects via phone, qualifying leads, and booking meetings for Account Executives and Client Partnership Managers.

Qualifications

• 2+ years in SDR or similar sales role with outbound sales experience.
• Proven ability to handle high-volume calling and email outreach (60–70 calls/day).
• Strong verbal and written communication, professional prospect engagement.

Responsibilities

• Manage and qualify inbound leads via phone and email outreach.
• Maintain CRM records of prospect interactions and status.
• Schedule qualified meetings for Accounts Executives and Client Partnership Managers.
• Collaborate with sales to improve lead qualification and outreach strategies.
• Ensure smooth handoffs of qualified leads to sales and partnership teams.
• Persistently follow up with prospects to maximize meeting conversions.
• Contribute ideas to scale the SDR function as the business grows.

Skills

Outbound calling

Lead qualification

CRM experience

Communication skills

Tools

CRM software

Job description

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Client Partnerships Representative (Hybrid)

Full Time Employee

Job Summary

Manage and qualify inbound leads through high-volume phone calls and email outreach.

Job Description

Role: Client Partnership Rep / Sales Development Representative (SDR)

Location: Eastwood Quezon City, Hybrid

Hours: 6am - 3pm MNL

About Us
Outsourced.ph is a leading ISO certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1000 talented professionals.

Key Responsibilities

• Manage and qualify inbound leads through high-volume phone calls and email outreach.
• Follow a call-first approach to engage prospects, understand their needs, and assess their suitability for Outsourced’s services.
• Make approximately 60-70 calls per day, supported by consistent email follow-ups.
• Schedule qualified meetings for Account Executives and Client Partnership Managers.
• Ensure smooth handoffs of qualified leads to the sales and partnership teams.
• Maintain accurate records of prospect interactions, lead status, and follow-up activities in the CRM.
• Consistently follow up with prospects to maximize meeting conversion rates.
• Collaborate closely with the sales team to improve lead qualification, outreach strategies, and conversion performance.
• Contribute ideas and feedback to help improve and scale the SDR function as the business grows.
• Demonstrate resilience, initiative, and consistency in meeting daily and monthly performance targets.

Qualifications and Requirements

• At least 2 years of experience in Sales Development Representative (SDR) or a similar sales role, with a strong track record in outbound sales activities.
• Proven experience with high-volume calling and email outreach, with the ability to maintain 60-70 calls per day.
• Experience qualifying leads and booking meetings for Account Executives, Business Development Managers, or Client Partnership Managers.
• Strong verbal and written communication skills, with the ability to engage prospects professionally and confidently.
• Comfortable speaking with potential clients over the phone and handling objections.
• A proactive, results-driven, and tenacious individual who thrives in a target-driven environment.
• Strong work ethic, resilience, and the ability to maintain consistent sales activity.
• Genuine interest in building a long-term career in sales and business development.
• Willingness to follow a call-first approach and actively engage leads by phone.

Preferred Qualifications

• Experience working in the BPO, outsourcing, offshoring, or staffing industry.
• Experience prospecting or engaging clients across the Asia-Pacific (APAC) region, particularly Australia and New Zealand.
• Experience using CRM systems and sales engagement tools to manage leads and track sales activities.

Note:

As part of our recruitment process, we conduct background checks on all hired candidates. Please ensure that all required documents are prepared and submitted promptly.