Inbound Solar Customer Support Specialist – Onsite

Journeyfront, Inc.; Pasig; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Medical and dental insurance

Group life insurance

Paid time off

Career growth opportunities

Energetic team culture

Free onsite meals

Job summary

ClearSource in Pasig, Philippines is seeking a Customer Service Representative for inbound support of our solar program. You will build positive relationships with customers, provide timely updates, and help resolve issues with friendly, effective solutions.

A minimum of 1 year in customer service is required; experience in solar is a plus, and onsite work is expected. Join a fast-growing team with competitive pay, medical and dental coverage, life insurance, PTO, and opportunities for career

Qualifications

• 1 year of customer service experience.

Responsibilities

• Build and maintain positive relationships with customers, co-workers, and all levels of the organization.
• Provide timely updates and reporting as required.
• Identify and recommend improvements in service, product, procedures, and/or processes to support operational excellence and prevent recurring issues.
• Report any training needs, system errors, or discrepancies to the supervisor.
• Complete additional tasks as assigned by the supervisor.
• Maintain regular attendance, punctuality, and adherence to scheduled availability.

Skills

Customer service

1 year experience

Inbound calls

Solar industry knowledge

Job description

ClearSource in Pasig, Philippines is seeking a Customer Service Representative for inbound support of our solar program. You will build positive relationships with customers, provide timely updates, and help resolve issues with friendly, effective solutions.

A minimum of 1 year in customer service is required; experience in solar is a plus, and onsite work is expected. Join a fast-growing team with competitive pay, medical and dental coverage, life insurance, PTO, and opportunities for career