Inbound Sales Specialist — US Eastern, Hybrid

MicroSourcing International; Quezon City; Hybrid; PHP 360,000 - 540,000; Full time

Benefits offered by this job

Healthcare on day one

Paid time off with cash conversion

Group life insurance

Performance bonuses

Job summary

MicroSourcing International seeks an Inbound Sales Representative in Eastwood, Libis, Quezon City. You will convert qualified inbound inquiries into customers by understanding waste management needs, locations, volumes, and compliance requirements.

You will respond promptly to leads, qualify opportunities, prepare quotes, and coordinate with internal teams to ensure smooth onboarding. This is a hybrid role with a night shift, offering above-market rewards and growth opportunities.

Qualifications

• At least two years of experience in inbound sales, business development, account management, or a customer-facing role.
• Strong consultative questioning skills and the ability to understand customer requirements and identify appropriate service solutions.
• Excellent spoken and written English, with the ability to communicate professionally with U.S. business customers.
• Strong telephone communication, written communication, follow-up, and organizational skills.
• Experience using CRM systems and Microsoft Office applications.
• Ability to work a schedule aligned with U.S. Eastern Time.

Responsibilities

• Respond promptly to inbound telephone calls, website inquiries, referrals, marketing campaigns, and other assigned leads.
• Qualify prospects by assessing their location, facility type, waste streams, pickup frequency, estimated volume, container requirements, current provider, contract status, and decision timeline.
• Identify potential needs involving regulated medical waste, sharps, pharmaceutical waste, hazardous waste, universal waste, shredding, mail-back services, and compliance training.
• Refer technical waste classifications and compliance-related questions to qualified Compliance personnel.
• Confirm whether proposed service locations fall within service footprint and obtain Operations approval for nonstandard service requirements.
• Prepare approved quotes and proposals using authorized pricing, terms, surcharges, and contract templates.
• Follow up with prospects in a timely manner and maintain accurate lead, opportunity, activity, quote, and forecast records in the CRM.
• Coordinate customer onboarding handoffs with Customer Service, Operations, Billing, and Implementation teams following sales approval.
• Represent services accurately and avoid making unapproved commitments regarding service dates, waste acceptance, pricing exceptions, or compliance interpretations.
• Identify potential cross-selling opportunities and share relevant market feedback with Sales and Marketing leaders.
• Assist with additional data entry and administrative projects as needed.

Skills

Inbound sales

Consultative questioning

Excellent English

Phone skills

CRM experience

MS Office

US Eastern Time schedule

Learn service offerings

Tools

CRM systems

Microsoft Office

Job description

MicroSourcing International seeks an Inbound Sales Representative in Eastwood, Libis, Quezon City. You will convert qualified inbound inquiries into customers by understanding waste management needs, locations, volumes, and compliance requirements.

You will respond promptly to leads, qualify opportunities, prepare quotes, and coordinate with internal teams to ensure smooth onboarding. This is a hybrid role with a night shift, offering above-market rewards and growth opportunities.