Inbound Sales Pro - Waste Management (Hybrid, Night)

MicroSourcing International; Quezon City; Hybrid; PHP 400,000 - 650,000; Full time

Benefits offered by this job

Healthcare coverage on day one

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Flexible work arrangements

Job summary

MicroSourcing is seeking an Inbound Sales Representative in Eastwood/Quezon City to convert inbound inquiries into profitable customers. The role is hybrid with a night shift, requiring understanding of waste management services, pricing reviews, and timely follow-ups to drive onboarding and growth.

You will qualify prospects, prepare quotes, coordinate with cross-functional teams, and maintain accurate CRM records while delivering a professional first impression to US-based clients.

Qualifications

• 2+ years in inbound sales, business development, account management, or a customer-facing role.
• Strong consultative questioning skills and ability to understand customer requirements and identify appropriate service solutions.
• Excellent spoken and written English, with the ability to communicate professionally with U.S. business customers.
• Strong telephone communication, written communication, follow-up, and organizational skills.
• Ability to learn service offerings, pricing rules, serviceability requirements, customer segments, and basic waste-stream terminology.
• Experience using CRM systems and Microsoft Office applications.
• Strong attention to detail when documenting customer requirements, preparing quotes, and updating sales records.
• Ability to work a schedule aligned primarily with U.S. Eastern Time.

Responsibilities

• Respond promptly to inbound telephone calls, website inquiries, referrals, marketing campaigns, and other assigned leads.
• Qualify prospects by assessing their location, facility type, waste streams, pickup frequency, estimated volume, container requirements, current provider, contract status, and decision timeline.
• Identify potential needs involving regulated medical waste, sharps, pharmaceutical waste, hazardous waste, universal waste, shredding, mail-back services, and compliance training.
• Refer technical waste classifications and compliance-related questions to qualified Compliance personnel.
• Confirm whether proposed service locations fall within service footprint and obtain Operations approval for nonstandard service requirements.
• Prepare approved quotes and proposals using authorized pricing, terms, surcharges, and contract templates.
• Follow up with prospects in a timely manner and maintain accurate lead, opportunity, activity, quote, and forecast records in the CRM.
• Coordinate customer onboarding handoffs with Customer Service, Operations, Billing, and Implementation teams following sales approval.

Skills

Inbound sales

Consultative questioning

English communication

CRM systems

Microsoft Office

Attention to detail

Time management

Tools

CRM software

MS Office

Job description

MicroSourcing is seeking an Inbound Sales Representative in Eastwood/Quezon City to convert inbound inquiries into profitable customers. The role is hybrid with a night shift, requiring understanding of waste management services, pricing reviews, and timely follow-ups to drive onboarding and growth.

You will qualify prospects, prepare quotes, coordinate with cross-functional teams, and maintain accurate CRM records while delivering a professional first impression to US-based clients.