Senior Inbound Sales Specialist — Waste & Compliance

MicroSourcing International; Quezon City; Hybrid; PHP 600,000 - 800,000; Full time

Benefits offered by this job

Healthcare coverage on day one

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Job summary

MicroSourcing in Eastwood Libis, Quezon City, is hiring an Inbound Sales Representative (Senior) to convert qualified inbound inquiries into profitable customers by understanding waste management needs, service locations, volumes, and compliance requirements.

You will respond promptly to leads, qualify opportunities, coordinate pricing and serviceability reviews, and deliver a professional first impression.

Qualifications

• Minimum 2 years of experience in inbound sales, business development, account management, or a customer-facing role.
• Strong consultative questioning skills and the ability to understand customer requirements and identify appropriate service solutions.
• Excellent spoken and written English, with the ability to communicate professionally with U.S. business customers.
• Strong telephone communication, written communication, follow-up, and organizational skills.
• Ability to learn service offerings, pricing rules, serviceability requirements, customer segments, and basic waste-stream terminology.
• Experience using CRM systems and Microsoft Office applications.
• Strong attention to detail when documenting customer requirements, preparing quotes, and updating sales records.
• Ability to work a schedule aligned primarily with U.S. Eastern Time.

Responsibilities

• Respond promptly to inbound telephone calls, website inquiries, referrals, marketing campaigns, and other assigned leads.
• Qualify prospects by assessing their location, facility type, waste streams, pickup frequency, estimated volume, container requirements, current provider, contract status, and decision timeline.
• Identify potential needs involving regulated medical waste, sharps, pharmaceutical waste, hazardous waste, universal waste, shredding, mail-back services, and compliance training.
• Refer technical waste classifications and compliance-related questions to qualified Compliance personnel.
• Confirm whether proposed service locations fall within service footprint and obtain Operations approval for nonstandard service requirements.
• Prepare approved quotes and proposals using authorized pricing, terms, surcharges, and contract templates.
• Follow up with prospects in a timely manner and maintain accurate lead, opportunity, activity, quote, and forecast records in the CRM.
• Coordinate customer onboarding handoffs with Customer Service, Operations, Billing, and Implementation teams following sales approval.
• Represent services accurately and avoid making unapproved commitments regarding service dates, waste acceptance, pricing exceptions, or compliance interpretations.
• Identify potential cross-selling opportunities and share relevant market feedback with Sales and Marketing leaders.
• Assist with additional data entry and administrative projects as needed.

Skills

Inbound sales

Business development

Account management

Customer-facing

CRM systems

Microsoft Office

English proficiency

US Eastern Time alignment

Tools

CRM systems

Microsoft Office

Job description

MicroSourcing in Eastwood Libis, Quezon City, is hiring an Inbound Sales Representative (Senior) to convert qualified inbound inquiries into profitable customers by understanding waste management needs, service locations, volumes, and compliance requirements.

You will respond promptly to leads, qualify opportunities, coordinate pricing and serviceability reviews, and deliver a professional first impression.