Inbound Sales Pro – Waste Management (Hybrid, Night)

MicroSourcing International; Quezon City; Hybrid; PHP 360,000 - 480,000; Full time

Benefits offered by this job

Healthcare coverage on day one

Performance bonuses

Paid time-off with cash conversion

Group life insurance

Job summary

MicroSourcing is seeking an Inbound Sales Representative in Quezon City for a hybrid night-shift role. You will convert qualified inbound inquiries into customers by understanding waste management needs, coordinating pricing, and delivering a professional first impression to U.S.

business customers. Responsibilities include qualifying leads, preparing quotes, coordinating onboarding with cross-functional teams, and maintaining CRM records.

Qualifications

• At least two years of experience in inbound sales or a customer-facing role.
• Strong consultative questioning skills.
• Excellent spoken and written English.
• Strong telephone and written communication skills.
• Ability to learn service offerings, pricing rules, and compliance terminology.
• Experience using CRM systems and Microsoft Office.
• Ability to work a schedule aligned with U.S. Eastern Time.

Responsibilities

• Respond promptly to inbound calls, inquiries, referrals, marketing campaigns, and other assigned leads.
• Qualify prospects by location, facility type, waste streams, pickup frequency, estimated volume, container requirements, current provider, contract status, and decision timeline.
• Identify potential needs involving regulated medical waste, sharps, pharmaceutical waste, hazardous waste, universal waste, shredding, mail-back services, and compliance training.
• Refer technical waste classifications and compliance-related questions to qualified Compliance personnel.
• Confirm whether proposed service locations fall within service footprint and obtain Operations approval for nonstandard service requirements.
• Prepare approved quotes and proposals using authorized pricing, terms, surcharges, and contract templates.
• Follow up with prospects in a timely manner and maintain accurate lead, opportunity, activity, quote, and forecast records in the CRM.
• Coordinate customer onboarding handoffs with Customer Service, Operations, Billing, and Implementation teams following sales approval.
• Represent services accurately and avoid making unapproved commitments regarding service dates, waste acceptance, pricing exceptions, or compliance interpretations.
• Identify potential cross-selling opportunities and share relevant market feedback with Sales and Marketing leaders.
• Assist with additional data entry and administrative projects as needed.

Skills

Inbound sales experience

Consultative questioning

English proficiency

CRM experience

MS Office

US ET schedule

Tools

CRM software

Microsoft Office

Job description

MicroSourcing is seeking an Inbound Sales Representative in Quezon City for a hybrid night-shift role. You will convert qualified inbound inquiries into customers by understanding waste management needs, coordinating pricing, and delivering a professional first impression to U.S.

business customers. Responsibilities include qualifying leads, preparing quotes, coordinating onboarding with cross-functional teams, and maintaining CRM records.