Hybrid Night-Shift Inbound Sales Specialist - Waste

MicroSourcing International; Quezon City; Hybrid; PHP 446,000 - 781,000; Full time

Benefits offered by this job

Healthcare day one

Paid time-off cash conversion

Group life insurance

Performance bonuses

Job summary

MicroSourcing is hiring a results-driven Inbound Sales Representative for our Eastwood Libis office in Quezon City. You will convert qualified inbound inquiries into profitable customers by understanding waste management needs, responding quickly, and delivering professional first impressions.

Expect a hybrid schedule with a night shift aligning to US Eastern Time. The role offers competitive rewards, healthcare from day one, and opportunities for continuous growth in a collaborative environment.

Qualifications

• At least two years in inbound sales or a customer-facing role.
• Strong consultative questioning to identify customer needs.
• Excellent spoken and written English with U.S. business communication.
• Strong telephone and written communication, plus organizational skills.
• Ability to learn service offerings, pricing rules, and compliance terms.
• Experience with CRM systems and MS Office.
• Willingness to work a schedule aligned with U.S. Eastern Time.

Responsibilities

• Respond promptly to inbound calls, inquiries, referrals, marketing campaigns, and other assigned leads.
• Qualify prospects by assessing location, facility type, waste streams, pickup frequency, estimated volume, container requirements, current provider, contract status, and decision timeline.
• Identify potential needs involving regulated medical waste, sharps, pharmaceutical waste, hazardous waste, universal waste, shredding, mail-back services, and compliance training.
• Refer technical waste classifications and compliance-related questions to qualified Compliance personnel.
• Confirm whether proposed service locations fall within service footprint and obtain Operations approval for nonstandard service requirements.
• Prepare approved quotes and proposals using authorized pricing, terms, surcharges, and contract templates.
• Follow up with prospects in a timely manner and maintain accurate lead, opportunity, activity, quote, and forecast records in the CRM.
• Coordinate customer onboarding handoffs with Customer Service, Operations, Billing, and Implementation teams following sales approval.
• Represent services accurately and avoid making unapproved commitments regarding service dates, waste acceptance, pricing exceptions, or compliance interpretations.
• Identify potential cross-selling opportunities and share relevant market feedback with Sales and Marketing leaders.
• Assist with additional data entry and administrative projects as needed.

Skills

Inbound sales

CRM experience

English communication

Account management

Phone skills

Quoting & pricing

MS Office

Time management

Tools

CRM systems

Microsoft Office

Job description

MicroSourcing is hiring a results-driven Inbound Sales Representative for our Eastwood Libis office in Quezon City. You will convert qualified inbound inquiries into profitable customers by understanding waste management needs, responding quickly, and delivering professional first impressions.

Expect a hybrid schedule with a night shift aligning to US Eastern Time. The role offers competitive rewards, healthcare from day one, and opportunities for continuous growth in a collaborative environment.