IAM Associate: Protect Access, 24/7 Support

TaskUs

Las Piñas

On-site

PHP 335,000 - 513,000

Full time

4 days ago

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Benefits offered by this job

Competitive salary

Comprehensive benefits package

Internal mobility & growth

Job summary

TaskUs in the Philippines is seeking an Identity Access Management Associate to join a fast-growing team focused on secure identity and access management. You will collaborate with the IAM Analyst and report to the IAM Manager to ensure proper identities and credentials so data owners can control access to resources.

The role includes IAM service delivery, policy configuration, and first-level incident support, with a 24/7 shift rotation.

Qualifications

1-2 years’ information security experience or IT Helpdesk preferred.
Basic knowledge with Active Directory Server.
Basic knowledge about Information Security.
Knowledgeable about different Information Technology terminology.
Strong oral and written communication skills.
Able to work under pressure.
Ridiculously positive attitude.

Responsibilities

Ensures that IAM service delivery meets established SLAs.
Complete configuration of security policies and rules for IAM integration across deployments based on requirements.
First level of support for all IAM incidents and service requests.
Respond to client inquiries for assistance with access-related IAM concerns.
Assist IAM Analyst with projects and implementations.
Maintain all necessary runbooks and documents.
Maintain understanding of IAM service offerings and processes.