IAM Associate: Protect Access, Empower Tech

TaskUs; Pasig; On-site; PHP 279,000 - 446,000; Full time

Job summary

TaskUs is seeking an Identity Access Management Associate in the Philippines to support IAM operations, work with the IAM Analyst, and report to the IAM Manager. You will help ensure proper identities and credentials, enabling access controls across IT systems.

The role requires 1–2 years in information security or IT helpdesk, with basic AD knowledge and strong communication. A Bachelor’s degree in IT Security/CS is preferred, with a 24/7 shift schedule.

Qualifications

• Bachelor's degree in IT Security, Computer Science, or equivalent.
• 1–2 years of information security experience or IT helpdesk preferred; fresh graduates welcome.
• Basic knowledge of Active Directory Server and information security concepts.
• Strong communication and ability to communicate with diverse users.

Responsibilities

• Ensure IAM service delivery meets SLAs.
• Configure security policies and rules for IAM across environments.
• First-level support for IAM incidents and requests.
• Respond to client inquiries about IAM access issues.
• Assist IAM Analyst with projects and implementations.
• Maintain runbooks and documentation.
• Understand IAM offerings and processes.

Skills

Info security basics

IT helpdesk

Active Directory

Info security terminology

Communication skills

Under pressure

Ridiculously positive attitude

Education

Bachelor's degree in IT Security/CS

Tools

Active Directory

Job description

TaskUs is seeking an Identity Access Management Associate in the Philippines to support IAM operations, work with the IAM Analyst, and report to the IAM Manager. You will help ensure proper identities and credentials, enabling access controls across IT systems.

The role requires 1–2 years in information security or IT helpdesk, with basic AD knowledge and strong communication. A Bachelor’s degree in IT Security/CS is preferred, with a 24/7 shift schedule.